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Ethics and Ethical Standards for Optometrists and Dispensing Opticians

Course Description

Ethics and Ethical Standards for Optometrists and Dispensing Opticians is a CPD course designed for eye care professionals practising in New Zealand who want to strengthen ethical awareness, professional integrity, and patient-centred care. It is particularly relevant for practitioners facing complaints, competence concerns, or fitness to practise processes, but is equally valuable for those seeking to maintain high ethical standards in everyday clinical and retail practice.

The course explores the core principles of ethical practice, including autonomy, beneficence, non-maleficence, justice, confidentiality, and cultural safety. Participants will align their practice with expectations set by the Optometrists and Dispensing Opticians Board and the Health Practitioners Competence Assurance Act 2003, with a strong focus on consent, communication, professional boundaries, and scope of practice. Ethical risks specific to eye care โ€” including commercial pressures, sales of optical products, conflicts of interest, and misleading claims โ€” are explored alongside their professional and regulatory implications.

Through case-based learning, reflective tools, and practical strategies, participants will develop the skills to manage ethical dilemmas, respond constructively to complaints, and demonstrate insight, reflection, and remediation. Cultural safety, including Mฤori health perspectives and Te Tiriti o Waitangi principles, is integrated throughout to ensure care is equitable, respectful, and aligned with New Zealand healthcare expectations.

Course Content

Course Objectives
Course Objectives
Section 1: Introduction to Ethics in Optometry and Dispensing Practice
1.1 What is Ethics in Optometry and Dispensing Practice?
1.2 Why Ethics Matters in Optometry and Dispensing Practice
1.3 Ethical Practice and Professional Expectations
1.4 Ethics in Everyday Practice
1.5 Ethical Challenges in Optometry and Dispensing Practice
1.6 Reflective Quiz
Section 2: Core Ethical Principles in Eye Care
2.1 Respect for Autonomy
2.2 Beneficence
2.3 Non-Maleficence
2.4 Justice
2.5 Confidentiality
2.6 Professional Integrity and Honesty
2.7 Reflective Quiz
Section 3: Professional Boundaries in Optometry and Dispensing
3.1 Understanding Professional Boundaries in Eye Care Practice
3.2 Types of Professional Boundaries
3.3 Boundary Risks in Optometry and Dispensing Practice
3.4 Maintaining Professional Boundaries
3.5 Recognising and Managing Boundary Concerns
3.6 Professional Boundaries and Fitness to Practise
3.7 Reflective Quiz
Section 4: Confidentiality and Privacy
4.1 Understanding Confidentiality in Optometry and Dispensing Practice
4.2 Types of Confidential Information
4.3 Maintaining Confidentiality in Practice
4.4 Consent and Information Sharing
4.5 Limits of Confidentiality
4.6 Confidentiality Risks in Optometry and Dispensing Practice
4.7 Confidentiality and Fitness to Practise
4.8 Reflective Quiz
Section 5: Informed Consent and Communication
5.1 Understanding Informed Consent in Eye Care Practice
5.2 Elements of Valid Consent
5.3 Consent in Clinical and Commercial Contexts
5.4 Consent as an Ongoing Process
5.5 Communication in Eye Care Practice
5.6 Communication in Challenging Situations
5.7 Documentation of Consent and Communication
5.8 Consent, Communication, and Fitness to Practise
5.9 Reflective Quiz
Section 6: Ethical Decision-Making in Practice
6.1 Understanding Ethical Decision-Making in Eye Care
6.2 Common Ethical Dilemmas in Optometry and Dispensing
6.3 Ethical Decision-Making Framework
6.4 Ethical Decision-Making in Commercial Contexts
6.5 Seeking Support and Advice
6.6 Ethical Decision-Making in Challenging Situations
6.7 Ethical Decision-Making and Fitness to Practise
6.8 Reflective Quiz
Section 7: Cultural Safety and Ethical Practice in New Zealand
7.1 Understanding Cultural Safety in Eye Care Practice
7.2 Te Tiriti o Waitangi and Professional Responsibility
7.3 Mฤori Health Perspectives in Eye Care
7.4 Addressing Health Inequities in Eye Care
7.5 Communication and Cultural Safety
7.6 Cultural Safety in the Clinical and Retail Environment
7.7 Cultural Safety and Fitness to Practise
7.8 Reflective Quiz
Section 8: Ethics in Complaints, Competence Concerns, and Fitness to Practise
8.1 Understanding Complaints in Optometry and Dispensing Practice
8.2 Ethical Responsibilities When a Complaint Arises
8.3 Understanding Competence Concerns
8.4 Fitness to Practise
8.5 Professional Behaviour During Complaints and Investigations
8.6 Insight and Reflection in Ethical Practice
8.7 Remediation and Ethical Improvement
8.8 Preventing Complaints and Competence Concerns
8.9 Ethics, Professionalism, and Public Trust
8.10 Reflective Quiz
Section 9: Reflective Practice, Insight, and Remediation
9.1 Understanding Reflective Practice in Eye Care
9.2 Developing Insight in Professional Practice
9.3 Structured Reflective Practice
9.4 Writing Effective Reflective Statements
9.5 Understanding Remediation in Eye Care Practice
9.6 Demonstrating Effective Remediation
9.7 Reflective Practice, Insight, and Fitness to Practise
9.8 Embedding Reflective Practice in Daily Professionalism
9.9 Reflective Quiz
Section 10: Conclusion and Key Takeaways
Conclusion and Key Takeaways
Post Course Assessment
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