About Responsible Authorities
Various Responsible Authorities regulate physiotherapy, psychology, OT, optometry, and more under the HPCA Act 2003.
For all health practitioners regulated under the HPCA Act 2003. Written by healthcare professionals familiar with NZ health regulation.
Various Responsible Authorities regulate physiotherapy, psychology, OT, optometry, and more under the HPCA Act 2003.
Aligned with Responsible Authority guidelines. Helping healthcare professionals facing an investigation, inquiry or fitness to practise review, and for CPD purposes.
We'll recommend the courses you need based on your situation
Covers ethical obligations including duties to report concerns, maintain honesty, and uphold probity in all professional dealings — core Responsible Authorities requirements.
Covers professional standards and behaviours expected by the Responsible Authorities — conduct, communication, teamwork, and maintaining public trust.
Comprehensive course on medical ethics principles — ethical frameworks, moral reasoning, and professional decision-making aligned with Responsible Authorities guidelines.
Explores the professional ethics landscape — ethical obligations, standards of practice, and regulatory expectations set by the Responsible Authorities.
Covers duty of candour obligations — being open and honest with patients when things go wrong, as required by the Responsible Authorities.
Understand confidentiality obligations under Responsible Authorities guidelines — data protection, justified disclosure, and information sharing.
Training on valid informed consent, patient privacy, capacity assessment, and chaperone requirements per Responsible Authorities guidelines.
Communication skills that prevent complaints — breaking bad news, shared decision-making, and conflict resolution per Responsible Authorities guidelines.
Create clear, legally defensible records meeting Responsible Authorities standards — electronic records, amendments, and common errors.
Navigate social media risks — Responsible Authorities guidance on online conduct, digital confidentiality, and reputation management.
Strengthen multidisciplinary teamwork — communication, handover protocols, hierarchy management, and safe team environments.
Ethical and professional standards for safe prescribing — regulatory guidelines, controlled substances, and protocols.
Maintain and demonstrate clinical competence as required by the Responsible Authorities — patient safety, risk management, and governance.
What probity means under Responsible Authorities guidelines — honesty, financial integrity, transparency, and managing conflicts of interest.
Navigate financial ethics — conflicts of interest, industry relationships, billing ethics, gift policies, and full transparency.
Practical guidance on rebuilding professional trust after an incident — restoring confidence with patients, the public, and the Responsible Authorities.
Essential course for Responsible Authorities proceedings — complaints, investigation, hearings, demonstrating insight, remediation, and outcomes.
Build professional insight — recognising limitations, understanding impact, and satisfying Responsible Authorities expectations during proceedings.
Guidance on effective remediation — action plans, evidencing change, and demonstrating concerns are addressed.
Develop meaningful reflective practice — reflective accounts, structured frameworks, and meeting Responsible Authorities expectations.
Demonstrate that past issues will not be repeated — root cause analysis, practice changes, and sustained improvement.
Guidance on managing complaints professionally — investigation process, response letters, lessons learned, and resilience.
Covers the boundary spectrum, dual relationships, warning signs of drift, sexual boundary violations, and maintaining trust.
Maintaining ethical boundaries in clinical relationships — patient interactions, colleague dynamics, and power imbalances.
If you are searching for healthcare CPD, an ethics course for healthcare professionals, or continuing professional development to support your Annual Practising Certificate (APC) and recertification, these online courses are built for you. Whichever New Zealand Responsible Authority you are registered with, the issues that most often put registration at risk are rarely clinical knowledge alone — they concern consent, confidentiality, professional boundaries, communication, documentation and conduct, measured against your Responsible Authority’s standards and the HDC Code of Rights.
Every New Zealand Responsible Authority — the Medical Council, Nursing Council, Dental Council, Pharmacy Council, Physiotherapy Board, Psychologists Board, Osteopathic Council, Chiropractic Board and others — runs a recertification programme that asks practitioners holding an APC to complete and record continuing professional development. Our ethics and professionalism courses each award 2 CPD hours and document the ethical and professional learning these programmes are designed to capture. Confirm with your Responsible Authority how to record them.
Learning that a concern or complaint has been raised — whether to the Health and Disability Commissioner, your employer or your Responsible Authority — is one of the most stressful moments in a healthcare career. Our courses on dealing with a complaint or investigation and fitness to practise explain the process and help you respond constructively and professionally.
When a Responsible Authority or a review panel assesses a practitioner, it looks for genuine insight, reflection and remediation rather than clinical knowledge alone — and assurance there will be no repeat of the concern. These courses give you documented, dated CPD evidence for a formal response or review.
The core obligations every practitioner relies on: informed consent, privacy and chaperones, confidentiality, the duty of candour after an adverse event, and accurate clinical documentation and record-keeping that stands up to scrutiny.
The conduct standards that most often draw complaints: professional boundaries, ethical boundaries with patients and colleagues, probity and honesty, financial integrity, and social media professionalism.
Many matters before the HDC or a Responsible Authority arise from communication breakdowns, concerns about clinical competence and patient safety, teamwork, or prescribing rather than a failure of clinical knowledge. Understanding these standards is the most reliable way to reduce that risk.
Every course is online and self-paced, takes around two hours, and awards 2 CPD hours with a Certificate of Completion available for immediate download — NZ$99 per course. Browse the full ethics and professionalism CPD course catalogue for New Zealand healthcare professionals to match courses to your recertification, APC renewal or fitness to practise needs.
Courses written by healthcare professionals, aligned with Responsible Authorities guidelines for healthcare professionals in New Zealand.
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