Course Content
Course Objectives
Course Objectives
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Section 1: Foundations of the Duty of Candour
1.1 What Is the Duty of Candour?
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1.2 Ethical Principles Underpinning Candour
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1.3 Trust, Transparency, and Professional Integrity
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1.4 Candour vs Defensive Practice
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1.5 Regulator Expectations in the UK
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1.6 Candour as a Professional Skill
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1.7 Reflective Quiz
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Section 2: When the Duty of Candour Applies
2.1 Adverse Events and Patient Harm
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2.2 Near Misses and Unexpected Outcomes
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2.3 Clinical Error vs System Error
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2.4 Recognising Trigger Points for Disclosure
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2.5 Timing of Disclosure
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2.6 Responding to Uncertainty
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2.7 Avoiding Delayed or Selective Disclosure
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2.8 Reflective Quiz
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2.10 Documentation and Candour: Recording What Happened and What Was Said
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Section 3: Communicating After Things Go Wrong
3.1 Initial Disclosure to Patients
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3.2 Explaining What Is Known
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3.3 Managing Uncertainty
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3.4 Structuring the Conversation
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3.5 Tone and Empathy
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3.6 Avoiding Defensive Communication
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3.7 Ongoing Communication and Follow-Up
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3.8 Reflective Quiz
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Section 4: Apology and Accountability
4.1 What Makes an Effective Apology
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4.2 Apology vs Admission of Liability
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4.3 Avoiding Defensive Language
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4.4 Demonstrating Accountability
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4.5 Balancing Explanation and Responsibility
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4.6 Maintaining Professional Integrity
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4.7 Emotional Awareness in Apology
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4.8 Reflective Quiz
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Section 5: Candour in Team and Organisational Contexts
5.1 Communicating with Colleagues
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5.2 Incident Reporting and Escalation
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5.3 Organisational Responsibilities
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5.4 Learning Culture vs Blame Culture
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5.5 Supporting Colleagues
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5.6 Escalating Concerns About Others
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5.7 Maintaining Professional Integrity Within Systems
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5.8 Reflective Quiz
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Section 6: Documentation and Record Keeping
6.1 Recording Candour Discussions
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6.2 Transparency in Clinical Records
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6.3 Avoiding Retrospective Alteration of Records
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6.4 Maintaining Professional Credibility Through Records
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6.5 Balancing Detail and Clarity
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6.6 Documentation in Difficult Situations
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6.7 Avoiding Defensive Documentation
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6.8 Reflective Quiz
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Section 7: Regulatory Perspective on Candour
7.1 Candour in Fitness-to-Practise Cases
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7.2 Insight and Candour
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7.3 Remediation in Candour-Related Cases
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7.4 Aggravating Factors in Candour Cases
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7.5 Mitigating Factors
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7.6 Public Confidence and Professional Standards
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7.7 The Tribunal Perspective
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7.8 Reflective Quiz
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Section 8: Sustaining a Culture of Openness
8.1 Ethical Practice in Daily Work
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8.2 Emotional Barriers to Candour
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8.3 Reflective Practice and Learning
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8.4 Preventing Future Concerns
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8.5 Role of Leadership and Team Culture
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8.6 Sustaining Professional Integrity
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8.7 Long-Term Professional Resilience
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8.8 Reflective Quiz
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Section 9: Conclusion and Key Takeaways
Conclusion and Key Takeaways
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Post-Course Assessment
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