Practical online courses aligned with the standards of New Zealand’s responsible authorities and the HDC Code of Rights — for CPD and recertification, fitness to practise support, and remediation across the regulated health professions.
In New Zealand, health practitioners are regulated under the Health Practitioners Competence Assurance Act 2003 through profession-specific responsible authorities — such as the Medical Council, the Nursing and Midwifery Councils, and the Dental and Pharmacy Councils. Each sets standards, runs recertification, and manages competence and fitness to practise.
Alongside this, the Health and Disability Commissioner upholds the Code of Health and Disability Services Consumers’ Rights. Every one of our courses is built around these standards and the Code of Rights.
Every course is developed from the codes of conduct, recertification guidance and standards of New Zealand’s responsible authorities and the HDC Code of Rights — not generic, imported ethics content.
Dedicated ethics, insight, reflection and remediation courses give documented evidence of professional development for an HDC complaint, competence review or fitness to practise process.
Each course awards 2 CPD hours and a downloadable Certificate of Completion the moment you finish — ready for your portfolio or a formal response. Self-paced, on any device.
Written with close reference to the Health Practitioners Competence Assurance Act 2003 and the HDC Code of Rights, so it reflects the framework practitioners here genuinely work within.
Choose your profession to see the ethics, professionalism, fitness to practise and remediation courses built around your responsible authority’s standards and the HDC Code of Rights.
Built around the Council’s Good Medical Practice and its statements on informed consent, professional boundaries, and cultural safety and health equity for Māori — for recertification, HDC complaints, competence reviews and fitness to practise.
Grounded in the codes of conduct and competencies set under the HPCA Act — professional boundaries, cultural safety, documentation, accountability, and advocating effectively for patients and whānau across hospital, primary, community and aged-care settings.
For dentists and the wider oral health team — informed consent and clear treatment planning, transparent fees, avoiding over-treatment, advertising standards, and handling complaints professionally within the Council’s standards and the HDC Code of Rights.
Addresses the real ethical pressures of pharmacy — dispensing accuracy, patient counselling, requests for medicines of dependence, and the tension between commercial targets and patient interest — to meet recertification and demonstrate accountability.
Built for hands-on practice — maintaining professional boundaries during physical treatment, informed consent for interventions, managing dependent therapeutic relationships, and working within scope. For recertification and competence or fitness to practise processes.
Covers the issues unique to psychology — dual relationships, confidentiality and its limits, boundaries within the therapeutic relationship, risk management, and ethical obligations in forensic and organisational settings.
For optometrists and dispensing opticians — informed consent for clinical procedures and prescribing, conflicts of interest in optical retail settings, obligations when detecting systemic disease, and referral ethics. Relevant to therapeutic and general optometrists.
Works through the ethical challenges of manual practice — professional boundaries during treatment, informed consent for osteopathic techniques, staying within scope, and managing patient expectations — against the Council’s capabilities and standards.
Focused on the Board’s priorities — honest, accurate advertising and evidence-based claims, informed consent for spinal manipulation, professional boundaries, managing long-term relationships, and responding constructively to a complaint.
Across every regulated profession in New Zealand, the questions that most often put a practitioner’s registration at risk are not clinical. They are about consent, confidentiality, professional boundaries, communication, documentation and conduct — the day-to-day judgements that shape whether patients, employers and your responsible authority continue to trust you.
Clinical competence is essential, but it is professionalism that holds public confidence together. Practitioners who invest in ethics and professionalism consistently report feeling more confident handling difficult situations with patients, colleagues, employers and regulators — and are better placed to prevent the kind of misunderstanding that becomes a complaint.
Many matters before the Health and Disability Commissioner or a responsible authority arise from communication, boundaries, consent or record-keeping rather than a failure of clinical knowledge. Understanding the standards your profession works within — whether you are a doctor, nurse or midwife, dentist or pharmacist — is the most reliable way to reduce that risk.
Each course is built from the codes of conduct, competencies and recertification guidance published by New Zealand’s responsible authorities under the Health Practitioners Competence Assurance Act 2003, alongside the HDC Code of Rights. Whether you practise as a physiotherapist, psychologist, optometrist, osteopath or chiropractor, the content reflects the framework that actually applies to you.
If you are responding to an HDC complaint, a competence review or a fitness to practise process, completing relevant ethics, professionalism, insight, reflection and remediation courses provides clear, dated evidence of proactive professional development you can reference in a formal response — one of the steps most often recommended by employers, professional advisers and remediation plans.
Every course is delivered online and can be completed from any device, in whatever time you have. Each awards 2 CPD hours and a Certificate of Completion available for immediate download — ready for your portfolio or recertification, at NZ$99 per course.
Yes. Each course awards 2 CPD hours and provides a downloadable Certificate of Completion. We recommend confirming with your own responsible authority or Council how these hours count towards your recertification and continuing professional development requirements.
Doctors, nurses, midwives, dentists, pharmacists, psychologists, physiotherapists, chiropractors, osteopaths, optometrists and other practitioners registered under the Health Practitioners Competence Assurance Act 2003.
Yes. All courses are delivered online and can be completed from a computer, tablet or smartphone. There are no live sessions and no scheduled start times.
Most courses take approximately two hours to complete. They are delivered through written content and knowledge-check quizzes.
Yes. A Certificate of Completion becomes available immediately after successful completion. You can retake the assessment as many times as you need, with no limit and no penalty.
Yes. Our courses are designed to support practitioners working through a complaint to the Health and Disability Commissioner, a competence review, or a fitness to practise process with their responsible authority. Completing ethics, professionalism, reflection, insight and remediation courses provides documented evidence of proactive professional development.
Healthcare ethics, professionalism, informed consent, confidentiality and privacy, professional boundaries, communication, documentation, reflection, insight, remediation and patient safety.
No. Your progress is saved and you can return to your course at any time.
They help practitioners make better decisions, maintain public trust and meet professional expectations. Many complaints to the HDC or a responsible authority arise from communication, boundaries, consent or conduct rather than clinical competence.
Our courses are developed under the direction of Dr Shehzad Iqbal — MRCS, MRCGP, with a Postgraduate Certificate in Healthcare Law and Ethics from the University of Dundee. Content is written with close reference to the Health Practitioners Competence Assurance Act 2003, the HDC Code of Rights, and the published standards and codes of conduct of New Zealand’s responsible authorities, so it is accurate, current and relevant to practice in Aotearoa New Zealand.
