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FAQs - Duty of Candour for Healthcare Professionals | Ireland CPD Course

Duty of Candour for Healthcare Professionals

Course Description

Duty of candour is a fundamental professional obligation for healthcare professionals in Ireland. It requires openness, honesty, and transparency with patients and families when things go wrong, including recognising harm, communicating effectively, and taking responsibility for actions and outcomes. Failures in candour frequently underpin complaints, investigations, and fitness-to-practise proceedings.

This course provides healthcare professionals with a clear, practical understanding of duty of candour within Irish healthcare practice. It focuses on professional standards, ethical duties, and regulator expectations rather than legal technicalities. The course supports safe, compassionate disclosure while protecting patient trust and professional integrity.

Designed for all healthcare professionals regulated in Ireland, this course is particularly relevant for those facing complaints, adverse incidents, internal reviews, or regulatory scrutiny. It supports reflective practice, learning from errors, and maintaining professionalism under pressure.

Frequently Asked Questions

This course focuses on the fundamental professional obligation of openness, honesty, and transparency with patients and families when things go wrong in healthcare. It covers recognising harm, communicating effectively, and taking responsibility for actions and outcomes.
Duty of candour is a fundamental professional obligation for healthcare professionals in Ireland. Failures in candour frequently underpin complaints, investigations, and fitness-to-practise proceedings, making it essential for all practitioners to understand and apply these principles.
The course provides healthcare professionals with a clear, practical understanding of duty of candour within Irish healthcare practice. It focuses on professional standards, ethical duties, and regulator expectations rather than legal technicalities.
Yes, the course supports safe, compassionate disclosure while protecting patient trust and professional integrity. It provides practical guidance on how to communicate openly and honestly when adverse events occur.
The course is designed for all healthcare professionals regulated in Ireland. It is particularly relevant for those facing complaints, adverse incidents, internal reviews, or regulatory scrutiny who need to demonstrate candour and accountability.
It is particularly relevant for professionals facing complaints, adverse incidents, internal reviews, or regulatory scrutiny. It helps practitioners demonstrate openness, accountability, and professionalism when responding to concerns about their practice.
Yes, the course supports reflective practice, learning from errors, and maintaining professionalism under pressure. It helps professionals develop the skills to reflect meaningfully on adverse events and demonstrate genuine accountability.
The course focuses on professional standards, ethical duties, and regulator expectations relating to duty of candour in Ireland. It covers how to recognise when candour is required, how to communicate effectively, and how to take responsibility appropriately.
Failures in candour frequently underpin complaints, investigations, and fitness-to-practise proceedings. The course explains how demonstrating openness and honesty strengthens a professional's position in regulatory processes and helps maintain patient trust.
No, the course focuses on professional standards, ethical duties, and regulator expectations rather than legal technicalities alone. It provides a practical understanding of duty of candour that can be applied directly in clinical practice and regulatory contexts.

Course Content

Course Objectives
Course Objectives
Section 1: Understanding Duty of Candour in Irish Healthcare Practice
1.1 Defining Duty of Candour in Healthcare
1.2 Candour as a Core Element of Professionalism
1.3 Ethical Principles Underpinning Duty of Candour
1.4 Duty of Candour and Patient Expectations
1.5 Apologies, Honesty, and Professional Risk
1.6 Individual and Shared Responsibility for Candour
1.7 Common Barriers to Candour in Practice
Section 1.8 Reflective Quiz
Section 2: Regulatory Expectations and Professional Standards on Duty of Candour in Ireland
2.1 Duty of Candour as a Regulatory Expectation
2.2 Core Regulatory Principles Underpinning Candour
2.3 Expectations of Irish Healthcare Regulators
2.4 Candour During Complaints and Investigations
2.5 Documentation, Records, and Candour
2.6 Candour as Evidence of Insight and Professionalism
2.7 Reflective Quiz
Section 3: When Duty of Candour Applies in Practice
3.1 Situations That Trigger Duty of Candour
3.2 Adverse Events and Harm
3.3 Near Misses and Potential Harm
3.4 System Failures and Shared Responsibility
3.5 Uncertainty and Ongoing Investigations
3.6 Candour Across Different Practice Settings
3.7 Reflective Quiz
Section 4: Communicating with Patients and Families Following Adverse Events
4.1 Why Communication Is Central to Duty of Candour
4.2 Core Principles Guiding Candour Conversations
4.3 Timing of Communication
4.4 Preparing for a Candour Discussion
4.5 Who Should Lead and Attend the Conversation
4.6 Explaining What Happened Clearly
4.7 Apologies and Expressions of Regret
4.8 Managing Emotional Responses
4.9 Providing Ongoing Support
4.10 Documentation of Candour Communication
4.11 Reflective Quiz
Section 5: Duty of Candour During Complaints, Reviews, and Investigations
5.1 Why Candour Matters During Complaints and Investigations
5.2 Responding to Patient Complaints with Candour
5.3 Written Responses: Professional Standards
5.4 Candour in Internal Reviews and Serious Incident Investigations
5.5 Candour in Regulatory Investigations
5.6 Insight, Reflection, and Remediation
5.7 Common Pitfalls During Complaints and Investigations
5.8 Reflective Quiz
Section 6: Reflection, Insight, and Remediation in Duty of Candour
6.1 Why Reflection, Insight, and Remediation Matter
6.2 Reflection: Honest and Structured Self-Examination
6.3 Insight: Understanding Seriousness and Responsibility
6.4 Remediation: Turning Learning into Action
6.5 Evidence: Demonstrating Candour to Regulators
6.6 Weak vs Strong Responses in Candour Cases
6.7 Integrating Candour into Professional Identity
6.8 Reflective Quiz
Section 7: Applying Duty of Candour to Everyday Clinical Practice
7.1 Candour as a Daily Professional Habit
7.2 Candour in Routine Clinical Encounters
7.3 Candour Within Healthcare Teams
7.4 Candour, Handover, and Continuity of Care
7.5 Candour in Documentation and Records
7.6 Candour in Digital and Remote Practice
7.7 Supporting a Culture of Candour
7.8 Reflective Quiz
Section 8: Conclusion and Key Takeaways
Conclusion and Key Takeaways
Post-Course Assessment
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