{"id":39869,"date":"2026-07-20T18:25:56","date_gmt":"2026-07-20T18:25:56","guid":{"rendered":"https:\/\/healthcareethicscourses.com\/us\/?page_id=39869"},"modified":"2026-07-20T19:58:50","modified_gmt":"2026-07-20T19:58:50","slug":"how-the-georgia-board-of-examiners-of-psychologists-handles-complaints-against-psychologists","status":"publish","type":"page","link":"https:\/\/healthcareethicscourses.com\/us\/how-the-georgia-board-of-examiners-of-psychologists-handles-complaints-against-psychologists\/","title":{"rendered":"How the Georgia Board of Examiners of Psychologists handles complaints against psychologists"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"39869\" class=\"elementor elementor-39869\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35158aa e-flex e-con-boxed e-con e-parent\" data-id=\"35158aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4789dc5 elementor-widget elementor-widget-html\" data-id=\"4789dc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<!-- Healthcare Ethics Courses \u2014 US Knowledge & Support \u2014 Florida Doctors article. 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href=\"https:\/\/healthcareethicscourses.com\/us\/\">Home<\/a><span>\/<\/span><a href=\"https:\/\/healthcareethicscourses.com\/us\/knowledge-support\/\">Knowledge &amp; Support<\/a><span>\/<\/span><a href=\"https:\/\/healthcareethicscourses.com\/us\/knowledge-support\/\">Georgia Psychologists<\/a><\/p>\r\n    <p class=\"eyebrow\">Georgia &middot; State Psychology Boards<\/p>\r\n    <h1>How the Georgia Board of Examiners of Psychologists handles complaints against psychologists<\/h1>\r\n    <p class=\"meta\">5 min read &middot; Updated July 2026<\/p>\r\n\r\n    <p class=\"lead\">A complaint to the Georgia Board of Examiners of Psychologists can feel like a judgment on your career, but it is the start of a defined, statute-driven process \u2014 and most complaints never result in formal discipline. This guide explains who regulates psychologists in Georgia, who can file a complaint and on what grounds, how the Board investigates and resolves cases, the confidentiality protections that apply, and the penalties available, so you understand the pathway before you respond.<\/p>\r\n\r\n    <aside class=\"takeaways\">\r\n      <h2>Key takeaways<\/h2>\r\n      <ul>\r\n      <li>Georgia psychologists are regulated by the State Board of Examiners of Psychologists, which sits within the Secretary of State's Professional Licensing Boards Division.<\/li>\r\n      <li>The governing law is O.C.G.A. Title 43, Chapter 39 (especially \u00a7 43-39-13) and the general \u00a7 43-1-19, with rules at Ga. Comp. R. & Regs. Chapter 510.<\/li>\r\n      <li>The Division investigates; the Board adjudicates and can resolve a matter by a letter of concern, a private or public consent order, or referral for a formal hearing.<\/li>\r\n      <li>Investigative files are confidential, but public consent orders and final disciplinary orders are public record.<\/li>\r\n      <li>Penalties include a reprimand, a fine of up to $500 per violation, cost recovery, probation, restriction, suspension, or revocation.<\/li>\r\n      <\/ul>\r\n    <\/aside>\r\n\r\n    <h2>Who regulates psychologist complaints in Georgia?<\/h2>\r\n    <p>In Georgia, psychologists are licensed and disciplined by the <strong>State Board of Examiners of Psychologists<\/strong> \u2014 a six-member board (five psychologists and one consumer member) that receives, investigates, and adjudicates complaints. The Board is attached to the <strong>Secretary of State's Professional Licensing Boards Division<\/strong>, whose investigators carry out the fact-finding.<\/p>\r\n    <p>The framework is <strong>O.C.G.A. Title 43, Chapter 39<\/strong> \u2014 the psychology licensing law, with the disciplinary provisions in <strong>\u00a7 43-39-13<\/strong> \u2014 together with the general licensing statute, <strong>\u00a7 43-1-19<\/strong>. The Board's rules, including a <strong>Code of Conduct<\/strong> that draws on the APA ethical principles, sit at <strong>Ga. Comp. R. & Regs. Chapter 510<\/strong>.<\/p>\r\n    <h2>Who can file a complaint against a Georgia psychologist?<\/h2>\r\n    <p>Almost anyone can file a complaint with the Board \u2014 clients and their families most commonly, but also colleagues, employers, other agencies, and courts. The Board also acts on information such as a felony conviction or disciplinary action taken against a psychologist in another state.<\/p>\r\n    <p>Georgia's rules also impose <strong>self-reporting duties<\/strong>: a psychologist must report certain matters to the Board, generally within 30 days. Because many cases begin from these sources rather than a client complaint, sound <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/documentation-for-healthcare-professionals\/'>records<\/a> and clear professional practice are a psychologist's best protection long before any complaint is filed.<\/p>\r\n    <h2>What conduct can lead to a complaint?<\/h2>\r\n    <p>Section 43-39-13 lists grounds specific to psychologists \u2014 fraud or deception in obtaining a license, a felony conviction, practising under a false name, habitual intemperance that incapacitates practice, and <strong>negligence or wrongful actions in the performance of one's duties<\/strong> \u2014 and it also incorporates the general grounds in \u00a7 43-1-19(a).<\/p>\r\n    <p>In day-to-day practice, the most common allegations concern <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/professional-boundaries-course\/'>boundary<\/a> violations and multiple relationships, breaches of <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/confidentiality-in-healthcare-practice\/'>confidentiality<\/a>, failure to obtain informed <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/privacy-consent-and-chaperone-in-healthcare-practice\/'>consent<\/a>, practising outside one's <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/ensuring-clinical-competence-and-patient-safety\/'>competence<\/a>, and impairment \u2014 each measured against the Code of Conduct in Chapter 510.<\/p>\r\n    <h2>What happens after a complaint is filed?<\/h2>\r\n    <p>The Division reviews the complaint and, where warranted, investigates. Investigators may examine records relating to a licensee's fitness, and the Division Director may <strong>issue subpoenas<\/strong> where there are reasonable grounds to believe a violation may have occurred. An Assistant Attorney General advises the Board as the case develops.<\/p>\r\n    <p>The Board then decides how to proceed. Minor or technical matters may close with <strong>no action<\/strong> or a <strong>letter of concern<\/strong>; others may be resolved by a <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/dealing-with-a-complaint-or-investigation-professionally\/'>consent order<\/a>; and serious cases may be referred to the Attorney General for a formal hearing. The complainant is notified of the action taken and may ask about the status of a pending complaint.<\/p>\r\n    <h2>Are complaints against Georgia psychologists confidential?<\/h2>\r\n    <p>To a significant degree, yes \u2014 while the matter is pending. The <strong>investigative files<\/strong> the Board and Division compile are treated as <strong>confidential<\/strong> under Georgia law, and the Board deliberates on complaints in executive session.<\/p>\r\n    <p>The position changes once the Board acts publicly. A <strong>public consent order<\/strong> or a <strong>final disciplinary order<\/strong> is a public record. Some lesser matters are resolved by a <strong>private consent order<\/strong>, which is not public. So the investigation is confidential, but a public disciplinary outcome is not.<\/p>\r\n    <h2>What outcomes can the Board reach?<\/h2>\r\n    <p>The Board's options run from <strong>closing the case<\/strong> or issuing a <strong>letter of concern<\/strong>, through a negotiated <strong>consent order<\/strong> \u2014 private or public \u2014 up to a formal disciplinary order after a hearing. Its sanctions include a <strong>reprimand<\/strong>, a <strong>fine of up to $500 for each violation<\/strong>, recovery of the Board's investigative and legal <strong>costs<\/strong>, <strong>probation<\/strong> with conditions, <strong>restriction<\/strong> or <strong>suspension<\/strong> of the license, and, in the most serious cases, <strong>revocation<\/strong>.<\/p>\r\n    <p>Most complaints resolve well short of revocation. Many close or are dealt with by a letter of concern or a consent order that includes required education \u2014 particularly where the psychologist engages professionally and shows <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/insight-for-fitness-to-practice\/'>insight<\/a>.<\/p>\r\n    <h2>What should you do if a complaint is filed?<\/h2>\r\n    <p>Take it seriously from the outset. Note any deadline, and do not contact the person you believe complained. Do not alter or add to your records; changes are readily detected and turn a defensible case into a serious one. Notify your malpractice carrier, as many policies fund license-defense counsel, and retain an attorney experienced in Georgia Board matters before you respond.<\/p>\r\n    <p>Beyond the immediate response, the psychologists who fare best can show <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/insight-for-fitness-to-practice\/'>insight<\/a> and, where appropriate, <a href='https:\/\/healthcareethicscourses.com\/us\/courses\/remediation-for-fitness-to-practise\/'>remediation<\/a> \u2014 evidence that they have reflected on the issue and taken concrete steps to prevent recurrence. Building that record early consistently strengthens your position.<\/p>\r\n\r\n    <section class=\"courses\">\r\n      <h2>Related courses<\/h2>\r\n      <p class=\"note\">These are ethics and professional-development courses that help build the insight and mitigation record the Board considers. They are not accredited CE and are not a substitute for Georgia's mandatory continuing education for psychologists; confirm how any completion is recognized.<\/p>\r\n      <div class=\"cgrid\">\r\n      <a class=\"ccard\" href=\"https:\/\/healthcareethicscourses.com\/us\/courses\/dealing-with-a-complaint-or-investigation-professionally\/\"><span class=\"ct\">Dealing with a Complaint or Investigation Professionally<\/span><span class=\"cd\">How to conduct yourself through a regulatory complaint or investigation.<\/span><\/a>\r\n      <a class=\"ccard\" href=\"https:\/\/healthcareethicscourses.com\/us\/courses\/ethics-and-ethical-standards-for-psychologists\/\"><span class=\"ct\">Ethics and Ethical Standards for Psychologists<\/span><span class=\"cd\">Foundational ethics grounded in the conduct expected of psychologists.<\/span><\/a>\r\n      <a class=\"ccard\" href=\"https:\/\/healthcareethicscourses.com\/us\/courses\/professional-boundaries-course\/\"><span class=\"ct\">Professional Boundaries<\/span><span class=\"cd\">Maintaining appropriate boundaries and avoiding multiple relationships.<\/span><\/a>\r\n      <a class=\"ccard\" href=\"https:\/\/healthcareethicscourses.com\/us\/courses\/insight-for-fitness-to-practice\/\"><span class=\"ct\">Insight for Fitness to Practice<\/span><span class=\"cd\">Demonstrating the insight the Board looks for when it weighs mitigation.<\/span><\/a>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <section class=\"siblings\">\r\n      <h2>More Georgia psychologist guides<\/h2>\r\n      <ul>\r\n        <li><a href=\"https:\/\/healthcareethicscourses.com\/us\/how-long-does-a-georgia-board-of-examiners-of-psychologists-investigation-take\/\">How long does a Georgia Board of Examiners of Psychologists investigation take?<\/a><\/li>\r\n        <li><a href=\"https:\/\/healthcareethicscourses.com\/us\/georgia-psychologist-discipline-from-consent-order-to-license-suspension\/\">Georgia psychologist discipline: from consent order to license suspension<\/a><\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n    <section class=\"faq\">\r\n      <h2>Frequently asked questions<\/h2>\r\n      <details><summary>Who investigates complaints against Georgia psychologists?<\/summary><div class=\"fa\">The Secretary of State's Professional Licensing Boards Division investigates, and the State Board of Examiners of Psychologists adjudicates. The Division Director may issue subpoenas where reasonable grounds exist.<\/div><\/details>\r\n      <details><summary>How do I file a complaint against a Georgia psychologist?<\/summary><div class=\"fa\">Complaints are filed with the State Board of Examiners of Psychologists. Anyone can file \u2014 clients, family, colleagues, employers, or agencies \u2014 and the Board also acts on information such as felony convictions or out-of-state discipline.<\/div><\/details>\r\n      <details><summary>What are the grounds for discipline?<\/summary><div class=\"fa\">Section 43-39-13 covers fraud, felony conviction, false-name practice, habitual intemperance, and negligence or wrongful actions, and it incorporates the general grounds in \u00a7 43-1-19(a), such as boundary violations, confidentiality breaches, and violating the Code of Conduct.<\/div><\/details>\r\n      <details><summary>Are Georgia psychology complaints public?<\/summary><div class=\"fa\">Investigative files are confidential. Public consent orders and final disciplinary orders are public record, but some lesser matters are resolved by a private consent order that is not public.<\/div><\/details>\r\n      <details><summary>What penalties can the Board impose?<\/summary><div class=\"fa\">A reprimand, a fine of up to $500 per violation, recovery of investigative and legal costs, probation, restriction, suspension, or revocation \u2014 often with conditions such as required education.<\/div><\/details>\r\n      <details><summary>Should I get a lawyer if a complaint is filed?<\/summary><div class=\"fa\">Yes. Board proceedings are legal and administrative, and your response shapes the outcome. Many malpractice policies fund license-defense counsel.<\/div><\/details>\r\n    <\/section>\r\n\r\n    <p class=\"disclaimer\">This article is general information for psychologists, not legal advice. Regulatory processes change and every case turns on its own facts \u2014 confirm current requirements with the Georgia State Board of Examiners of Psychologists and your own attorney before acting.<\/p>\r\n  <\/div>\r\n\r\n  <script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@graph\": [\r\n    {\r\n      \"@type\": \"Article\",\r\n      \"headline\": \"How the Georgia Board of Examiners of Psychologists handles complaints against psychologists\",\r\n      \"description\": \"How the Georgia Board of Examiners of Psychologists handles complaints: who can file, the grounds, confidentiality, consent orders, and the penalties available.\",\r\n      \"articleSection\": \"Knowledge & Support\",\r\n      \"inLanguage\": \"en-US\",\r\n      \"url\": \"https:\/\/healthcareethicscourses.com\/us\/knowledge-support\/psychologists\/georgia\/complaints\/\",\r\n      \"datePublished\": \"2026-07-07\",\r\n      \"dateModified\": \"2026-07-07\",\r\n      \"author\": {\r\n        \"@type\": \"Person\",\r\n        \"name\": \"Dr Shehzad Iqbal\"\r\n      },\r\n      \"publisher\": {\r\n        \"@type\": \"Organization\",\r\n        \"name\": \"Healthcare Ethics Courses\",\r\n        \"url\": \"https:\/\/healthcareethicscourses.com\/us\/\"\r\n      },\r\n      \"mainEntityOfPage\": {\r\n        \"@type\": \"WebPage\",\r\n        \"@id\": \"https:\/\/healthcareethicscourses.com\/us\/knowledge-support\/psychologists\/georgia\/complaints\/\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"BreadcrumbList\",\r\n      \"itemListElement\": [\r\n        {\r\n          \"@type\": \"ListItem\",\r\n          \"position\": 1,\r\n          \"name\": \"Home\",\r\n          \"item\": \"https:\/\/healthcareethicscourses.com\/us\/\"\r\n        },\r\n        {\r\n          \"@type\": \"ListItem\",\r\n          \"position\": 2,\r\n          \"name\": \"Knowledge & Support\",\r\n          \"item\": \"https:\/\/healthcareethicscourses.com\/us\/knowledge-support\/\"\r\n        },\r\n        {\r\n          \"@type\": \"ListItem\",\r\n          \"position\": 3,\r\n          \"name\": \"Georgia Psychologists\",\r\n          \"item\": \"https:\/\/healthcareethicscourses.com\/us\/knowledge-support\/\"\r\n        },\r\n        {\r\n          \"@type\": \"ListItem\",\r\n          \"position\": 4,\r\n          \"name\": \"How the Georgia Board of Examiners of Psychologists handles complaints against psychologists\",\r\n          \"item\": \"https:\/\/healthcareethicscourses.com\/us\/knowledge-support\/psychologists\/georgia\/complaints\/\"\r\n        }\r\n      ]\r\n    },\r\n    {\r\n      \"@type\": \"FAQPage\",\r\n      \"mainEntity\": [\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Who investigates complaints against Georgia psychologists?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"The Secretary of State's Professional Licensing Boards Division investigates, and the State Board of Examiners of Psychologists adjudicates. 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