Professionalism for Healthcare Professionals
Course Description
Are you a healthcare professional in Australia seeking a course on professionalism to support your continuing professional development (CPD), meet regulatory requirements, or respond to a notification from Ahpra or your National Board?
This comprehensive, self-paced online course is designed for all registered healthcare practitioners across Australia—whether you are a nurse, doctor, pharmacist, allied health professional, midwife, or paramedic. It offers a clear and practical framework for understanding and applying professionalism in clinical, administrative, and multidisciplinary settings.
Whether you’re preparing a remediation plan, responding to a professional concern, or simply strengthening your ethical practice, this course will help you meet the standards expected under the National Registration and Accreditation Scheme (NRAS).
Course Content
Course Objectives
Course Objectives
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Section 1: Introduction — What Professionalism Means in U.S. Healthcare
1.1 Defining Professionalism in U.S. Healthcare
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1.2 Why Professionalism Is More Than Clinical Competence
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1.3 Professionalism as a Licensing Requirement
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1.4 Professionalism as Daily Practice
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1.5 The Hallmarks of Professionalism
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1.6 Reflective Quiz
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Section 2: Why Professionalism Matters — Patient Safety, Public Trust, and Licensure
2.1 Professionalism and Patient Safety
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2.2 Professionalism and Public Trust
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2.3 Professionalism and Licensure
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2.4 Communication and Teamwork
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2.5 Professionalism and the Reputation of the Profession
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2.6 Professionalism and Regulatory Sanctions
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2.7 Reflective Quiz
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Section 3: Core Attributes of Professionalism
3.1 Integrity
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3.2 Accountability
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3.3 Communication
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3.4 Probity
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3.5 Professional Boundaries
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3.6 The Interconnected Nature of Attributes
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3.7 Reflective Quiz
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Section 4: How Licensing Boards and Professional Associations Assess Professionalism
4.1 The Role of Licensing Boards
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4.2 Professional Associations and Ethical Codes
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4.3 Key Questions Regulators Ask
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4.4 Sources of Evidence in Professionalism Assessments
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4.5 Professionalism in Hearings and Investigations
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4.6 Outcomes Based on Professionalism Assessments
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4.7 Reflective Quiz
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Section 5: Common Professionalism Breaches Leading to Disciplinary Action
5.1 Dishonesty and Falsification
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5.2 Boundary Violations
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5.3 Poor Communication and Disrespect
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5.4 Inadequate Documentation and Record-Keeping
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5.5 Unprofessional Conduct Outside the Workplace
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5.6 Misuse of Digital Platforms and Social Media
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5.7 Health and Substance Use Concerns
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5.8 Reflective Quiz
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Section 6: Reflection, Insight, and Remediation as Proof of Professionalism
6.1 Reflection — The Starting Point of Professional Growth
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6.2 Insight — Understanding and Accountability
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6.3 Remediation — Turning Learning into Action
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6.4 The Interaction Between Reflection, Insight, and Remediation
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6.5 How These Elements Influence Regulatory Outcomes
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6.6 Embedding Reflection, Insight, and Remediation into Professional Identity
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6.7 Reflective Quiz
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Section 7: Case Studies — Professionalism in Real U.S. Scenarios
7.1 Case Study: Documentation Failures (Nurse)
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7.2 Case Study: Prescribing Concerns (Physician)
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7.3 Case Study: Boundary Concerns (Dentist)
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7.4 Case Study: Dispensing Errors (Pharmacist)
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7.5 Case Study: Communication Complaint (Midwife)
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7.6 Lessons Across Case Studies
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7.7 Reflective Quiz
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