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Professionalism and Professional Standards for Dentists and Dental Professionals

Course Description

Professionalism and Professional Standards for Dentists and Dental Professionals (USA) is a CPD course designed to help dental practitioners understand, apply, and demonstrate professionalism as required by U.S. regulators.

Professionalism in dentistry is more than technical skill — it is about consistently demonstrating honesty, accountability, respect, and integrity in clinical, business, and digital contexts. The American Dental Association (ADA) Code of Ethics, the American Dental Hygienists’ Association (ADHA) Standards, and state dental boards all stress that professionalism is a condition of licensure and a foundation of public trust.

This course explores the attributes of professionalism, how lapses are treated by regulators, and strategies for embedding professional standards into daily dental practice. Through case studies, regulator-aligned guidance, and practical strategies, learners will develop the tools to uphold professionalism in patient care, documentation, communication, advertising, and disciplinary processes.

Course Content

Course Objectives
Course Objectives
Section 1: Introduction — Why Professionalism Matters in U.S. Dentistry
1.1 What Is Professionalism in Dentistry?
1.2 Why Professionalism Matters for Patients
1.3 Why Professionalism Matters for Regulators
1.4 Professionalism as Part of Professional Identity
1.5 Consequences of Professionalism Lapses
1.6 Reflective Quiz
Section 2: Core Attributes of Dental Professionalism
2.1 Honesty and Probity
2.2 Accountability
2.3 Respect and Dignity
2.4 Clinical Competence
2.5 Professional Boundaries
2.6 Communication and Collaboration
2.7 Reflection and Insight
2.8 Resilience and Professional Identity
2.9 Reflective Quiz
Section 3: Regulator Perspectives — ADA, ADHA, and State Boards
3.1 American Dental Association (ADA)
3.2 American Dental Hygienists’ Association (ADHA)
3.3 State Dental Boards
3.4 Shared Regulatory Principles
3.5 Reflective Quiz
Section 4: Common Lapses in Professionalism and Their Consequences
4.1 Dishonesty and Lack of Probity
4.2 Poor Communication and Disrespect
4.3 Boundary Violations
4.4 Failure to Maintain Competence
4.5 Conflicts of Interest
4.6 Digital Misconduct
4.7 Consequences of Professionalism Lapses
4.8 Reflective Quiz
Section 5: Reflection, Insight, and Remediation in Professionalism Cases
5.1 Reflection — Honest Self-Examination
5.2 Insight — Recognising Seriousness and Impact
5.3 Remediation — Taking Corrective Action
5.4 Weak vs Strong Responses
5.5 Integration of Reflection, Insight, and Remediation
5.6 Reflective Quiz
Section 6: Weak vs Strong Demonstrations of Professionalism
6.1 Documentation Falsification
6.2 Overtreatment for Financial Gain
6.3 Breach of Confidentiality
6.4 Boundary Violation
6.5 Disrespectful Communication
6.6 Key Features of Strong Professional Responses
6.7 Reflective Quiz
Section 7: Case Studies — Professionalism Across Dental Contexts
7.1 Community Dentistry — Overtreatment
7.2 Hospital Dentistry — Poor Communication
7.3 Corporate Dentistry — Commercial Pressure
7.4 Tele-Dentistry — Confidentiality Breach
7.5 Academic/Research Setting — Data Integrity
7.6 Lessons Across Contexts
7.7 Reflective Quiz
Section 8: Professionalism in Communication, Documentation, and Digital Practice
8.1 Professional Communication
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