Professionalism for Healthcare Professionals
Course Description
Professionalism for Healthcare Professionals (New Zealand) is a CPD course designed to help practitioners understand, apply, and evidence professional standards in daily practice.
In New Zealand, regulators such as the MCNZ, NCNZ, Pharmacy Council, Dental Council, and HPCA authorities consistently state that professionalism is not just about technical competence but about behaviour, integrity, communication, and accountability. Many fitness-to-practise (FtP) cases arise from lapses in professionalism — including poor boundaries, disrespectful behaviour, weak documentation, or lack of candour.
This course explores the core attributes of professionalism in the New Zealand context, highlights regulator expectations, and provides practical tools for embedding professionalism into identity, reflection, and daily clinical practice.
Course Content
Course Objectives
Course Objectives
You don't currently have access to this content
Section 1: Introduction — Why Professionalism Matters in New Zealand Healthcare
1.1 Why Professionalism Matters for Patients
You don't currently have access to this content
1.2 Why Professionalism Matters for Regulators
You don't currently have access to this content
1.3 Why Professionalism Matters for the Profession
You don't currently have access to this content
1.4 Professionalism Beyond Compliance
You don't currently have access to this content
1.5 Reflective Quiz
You don't currently have access to this content
Section 2: Defining Professionalism — Behaviour, Values, and Accountability
2.1 Behaviour
You don't currently have access to this content
2.2 Values
You don't currently have access to this content
2.3 Accountability
You don't currently have access to this content
2.4 Professionalism in Everyday Practice
You don't currently have access to this content
2.5 Why Professionalism is a Core Competence
You don't currently have access to this content
2.6 Reflective Quiz
You don't currently have access to this content
Section 3: Regulator Perspectives on Professionalism — MCNZ, NCNZ, Pharmacy Council, Dental Council, HPCA Authorities
3.1 Medical Council of New Zealand (MCNZ)
You don't currently have access to this content
3.2 Nursing Council of New Zealand (NCNZ)
You don't currently have access to this content
3.3 Pharmacy Council of New Zealand
You don't currently have access to this content
3.4 Dental Council of New Zealand
You don't currently have access to this content
3.5 HPCA Authorities (Allied Health Professions)
You don't currently have access to this content
3.6 Shared Regulator Themes
You don't currently have access to this content
3.7 Reflective Quiz
You don't currently have access to this content
Section 4: Core Attributes of Professionalism — Probity, Boundaries, Communication, Competence
4.1 Probity
You don't currently have access to this content
4.2 Boundaries
You don't currently have access to this content
4.3 Communication
You don't currently have access to this content
4.4 Competence
You don't currently have access to this content
4.5 How Attributes Work Together
You don't currently have access to this content
4.6 Reflective Quiz
You don't currently have access to this content
Section 5: Unprofessional Behaviour — Common Triggers for Regulator Concern
5.1 Dishonesty and Lack of Probity
You don't currently have access to this content
5.2 Disrespect and Poor Attitude
You don't currently have access to this content
5.3 Boundary Violations
You don't currently have access to this content
5.4 Poor Communication and Documentation
You don't currently have access to this content
5.5 Substance Misuse and Health Concerns
You don't currently have access to this content
5.6 Digital Professionalism Lapses
You don't currently have access to this content
5.7 Why Unprofessional Behaviour Matters
You don't currently have access to this content
5.8 Reflective Quiz
You don't currently have access to this content
Section 6: Reflection and Professionalism — Learning from Lapses
6.1 What Reflection Means for Professionalism
You don't currently have access to this content
6.2 How Reflection Strengthens Professionalism
You don't currently have access to this content
6.3 Weak vs Strong Reflection
You don't currently have access to this content
6.4 Reflective Models to Support Professionalism
You don't currently have access to this content
6.5 Reflection as Evidence of Professionalism
You don't currently have access to this content
6.6 Practical Tips for Effective Reflection
You don't currently have access to this content
6.7 Reflective Quiz
You don't currently have access to this content
Section 7: Case Studies — Professionalism in Action Across New Zealand
7.1 Medicine — Candour and Accountability
You don't currently have access to this content
7.2 Nursing — Respect and Professional Communication
You don't currently have access to this content
7.3 Pharmacy — Probity and Integrity
You don't currently have access to this content
7.4 Dentistry — Consent and Transparency
You don't currently have access to this content
7.5 Allied Health — Boundaries and Professional Distance
You don't currently have access to this content
7.6 Shared Lessons Across Professions
You don't currently have access to this content
7.7 Reflective Quiz
You don't currently have access to this content
Section 8: Strengthening Professionalism Through CPD, Audits, and Supervision
8.1 CPD (Continuing Professional Development)
You don't currently have access to this content
8.2 Audits
You don't currently have access to this content
8.3 Supervision and Mentorship
You don't currently have access to this content
8.4 Integrating CPD, Audits, and Supervision
You don't currently have access to this content
8.5 Practical Tips for Strengthening Professionalism
You don't currently have access to this content
8.6 Reflective Quiz
You don't currently have access to this content
Section 9: Embedding Professionalism into Daily Practice and Identity
9.1 Professionalism as Identity
You don't currently have access to this content
9.2 Daily Habits that Reinforce Professionalism
You don't currently have access to this content
9.3 Mentorship and Role Modelling
You don't currently have access to this content
9.4 Building Resilience to Sustain Professionalism
You don't currently have access to this content
9.5 Professionalism Across a Career
You don't currently have access to this content
9.6 Reflective Quiz
You don't currently have access to this content
Section 10: Conclusion and Key Takeaways
Conclusion and Key Takeaways
You don't currently have access to this content
Post-Course Assessment
You don't currently have access to this content