Course Content
Course Objectives
Course Objectives
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Section 1: Introduction to Privacy, Consent and Chaperone in Healthcare
1.1 Why Privacy, Consent and Chaperone Are Central to Healthcare Practice
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1.2 Privacy as a Core Element of Patient Dignity
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1.3 Consent as a Process, Not a One-Off Event
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1.4 Why Consent Failures Commonly Occur
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1.5 The Role of Chaperones in Protecting Patients and Professionals
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1.6 Cultural, Personal, and Situational Sensitivity
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1.7 Boundaries, Trust, and Professional Identity
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1.8 Regulatory Expectations in New Zealand
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1.9 Reflective Quiz
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Section 2: Privacy and Confidentiality in Healthcare Practice
2.1 What Privacy Means in Healthcare Settings
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2.2 Confidentiality and Trust in the Therapeutic Relationship
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2.3 Managing Privacy in Busy or Shared Clinical Environments
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2.4 Privacy in Electronic Records and Digital Communication
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2.5 Information Sharing Within Healthcare Teams
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2.6 When Confidentiality May Be Limited
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2.7 Cultural and Personal Considerations in Privacy
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2.8 Privacy Breaches: Recognition and Response
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2.9 Professional and Regulatory Expectations in New Zealand
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2.10 Reflective Quiz
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Section 3: Legal and Professional Frameworks for Privacy
3.1 Why Frameworks Matter in Everyday Practice
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3.2 Professional Standards and Ethical Expectations
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3.3 Legal Duties Relating to Privacy
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3.4 Reasonable Expectation of Privacy
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3.5 Information Sharing for Care and Safety
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3.6 When Disclosure May Be Justified Without Consent
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3.7 Transparency With Patients About Information Use
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3.8 Responding to Legal or Regulatory Requests for Information
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3.9 Privacy Frameworks in Complaints and Investigations
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3.10 Reflective Quiz
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Section 4: Understanding Consent in Healthcare
4.1 What Consent Means in Healthcare Practice
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4.2 Consent as an Ongoing Communication Process
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4.3 The Core Elements of Valid Consent
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4.4 Providing Information for Informed Consent
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4.5 Assessing Capacity in Clinical Practice
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4.6 Voluntariness and Avoiding Assumptions
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4.7 Documenting Consent Appropriately
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4.8 Consent and Professional Accountability
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4.9 Common Pitfalls in Consent Practice
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4.10 Reflective Quiz
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Section 5: Consent in Complex and High-Risk Situations
5.1 Why Consent Becomes More Complex in Certain Situations
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5.2 Consent for Intimate Examinations and Procedures
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5.3 Consent Involving Vulnerable Patients
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5.4 Cultural Considerations and Supported Decision-Making
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5.5 Consent When Capacity Is Uncertain or Fluctuating
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5.6 Emergency Situations and Consent Limitations
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5.7 Refusal of Consent and Respecting Patient Choice
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5.8 Documentation in High-Risk Consent Situations
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5.9 Regulatory Expectations in Complex Consent Cases
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5.10 Reflective Quiz
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