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Ensuring No Repeat of Misconduct or Mistake in Future Practice

Course Description

Ensuring No Repeat of Misconduct or Mistake in Future Practice (New Zealand) is a CPD course designed for healthcare professionals — especially those facing complaints, remediation requirements, or fitness-to-practise processes.

Regulators such as the MCNZ, NCNZ, Pharmacy Council, Dental Council, and HPCA authorities look beyond the original lapse. Their central concern is whether a professional has taken verifiable steps to prevent recurrence. Weak assurances such as “I’ll try harder” or “It won’t happen again” are rarely convincing. Instead, regulators expect reflection, insight, and evidence-based safeguards such as CPD, audits, supervision, and feedback.

This course explains regulator expectations in the New Zealand context, highlights weak versus strong assurances of non-repetition, and provides practical tools for embedding safeguards into professional identity and daily practice.

Course Content

Course Objectives
Course Objectives
Section 1: Introduction — Why Preventing Recurrence Matters in New Zealand Healthcare
1.1 Why Preventing Recurrence Matters for Patients
1.2 Why Preventing Recurrence Matters for Regulators
1.3 Consequences of Failing to Demonstrate Non-Repetition
1.4 Professional Identity and Lifelong Commitment
1.5 Reflective Quiz for Section 1
Section 2: Regulator Perspectives on Non-Repetition — MCNZ, NCNZ, Pharmacy Council, Dental Council, HPCA Authorities
2.1 Medical Council of New Zealand (MCNZ)
2.2 Nursing Council of New Zealand (NCNZ)
2.3 Pharmacy Council of New Zealand
2.4 Dental Council of New Zealand
2.5 HPCA Authorities (Allied Health Professions)
2.6 Shared Regulator Themes
2.7 Reflective Quiz for Section 2
Section 3: Risk Factors for Misconduct and Mistakes
3.1 Personal Factors
3.2 Professional Competence Gaps
3.3 Ethical and Behavioural Risks
3.4 Organisational and Systems Pressures
3.5 External and Contextual Factors
3.6 Reflective Quiz
Section 4: Reflection and Insight as Evidence of Learning
4.1 What Reflection Means
4.2 What Insight Means
4.3 Why Reflection and Insight Matter to Regulators
4.4 Structured Models to Support Reflection
4.5 How Reflection and Insight Prevent Recurrence
4.6 Practical Tips for Professionals
4.7 Reflective Quiz for Section 4
Section 5: Remediation Strategies — CPD, Audits, Supervision, Feedback
5.1 Targeted Continuing Professional Development (CPD)
5.2 Clinical or Administrative Audits
5.3 Supervision and Mentorship
5.4 Patient and Colleague Feedback
5.5 Integrating Evidence into a Remediation Portfolio
5.6 Weak vs Strong Remediation
5.7 Reflective Quiz for Section 5
Section 6: Weak vs Strong Assurances of Non-Repetition
6.1 Characteristics of Weak Assurances
6.2 Characteristics of Strong Assurances
6.3 Case Comparisons
6.4 Why Strong Assurances Persuade Regulators
6.5 Reflective Quiz for Section 6
Section 7: Case Studies — Demonstrating Change Across Professions
7.1 Medicine — Prescribing Safety
7.2 Nursing — Documentation Integrity
7.3 Pharmacy — Probity and Honesty
7.4 Dentistry — Consent and Transparency
7.5 Allied Health — Boundary Management
7.6 Shared Lessons Across Professions
7.7 Reflective Quiz for Section 7
Section 8: Presenting Evidence in Portfolios and Hearings
8.1 Reflective Statements
8.2 Organising Portfolios
8.3 Behaviour at Hearings
8.4 Using Evidence Effectively
8.5 Why Presentation Matters
8.6 Practical Tips for Hearings
8.7 Reflective Quiz
Section 9: Embedding Non-Repetition into Daily Practice and Identity
9.1 Non-Repetition as Part of Professional Identity
9.2 Daily Habits that Reinforce Non-Repetition
9.3 Mentorship and Role Modelling
9.4 Building Resilience to Uphold Standards
9.5 Fitness Across a Career
9.6 Reflective Quiz
Section 10: Conclusion and Key Takeaways
Conclusion and Key Takeaways
Post-Course Assessment
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