{"id":27318,"date":"2026-04-29T19:48:21","date_gmt":"2026-04-29T19:48:21","guid":{"rendered":"https:\/\/healthcareethicscourses.com\/can\/?p=27318"},"modified":"2026-04-29T19:48:33","modified_gmt":"2026-04-29T19:48:33","slug":"cno-complaint-response-ontario-nurses-midwives","status":"publish","type":"post","link":"https:\/\/healthcareethicscourses.com\/can\/cno-complaint-response-ontario-nurses-midwives\/","title":{"rendered":"How to Respond to a CNO Complaint: A Practical Guide for Ontario Nurses and Midwives"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nHow to Respond to a College of Nurses of Ontario Complaint: A Practical Guide for Ontario Nurses and Midwives<\/title>\r\n<meta name=\"description\" content=\"Facing a College of Nurses of Ontario complaint? This practical guide covers the CNO complaint process step by step, what your written response must include, key deadlines, and when to contact the CNPS.\"\/>\r\n<meta name=\"keywords\" content=\"College of Nurses of Ontario complaint, CNO complaint response nurse, CNO complaint process Ontario, how to respond CNO complaint, CNO inquiry Ontario nurses, College of Nurses of Ontario ICRC, Ontario nurse regulatory complaint, CNO written response, CNPS complaint support, midwife complaint Ontario, CNO fitness to practise, healthcare ethics courses Ontario nurses, Ontario nurse professional standards, CNO discipline committee, ICRC Ontario nurses, regulated health professions act Ontario nurses\"\/>\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\"\/>\r\n<link rel=\"stylesheet\" href=\"https:\/\/fonts.googleapis.com\/css2?family=Source+Sans+3:wght@400;600;700&family=Source+Serif+4:wght@700&display=swap\"\/>\r\n<script type=\"application\/ld+json\">\r\n{\r\n \"@context\": \"https:\/\/schema.org\",\r\n \"@graph\": [\r\n {\r\n \"@type\": \"BlogPosting\",\r\n \"@id\": \"https:\/\/healthcareethicscourses.com\/can\/blog\/how-to-respond-to-a-college-of-nurses-of-ontario-complaint-a-practical-guide-for-ontario-nurses-and-midwives\/#article\",\r\n \"headline\": \"How to Respond to a College of Nurses of Ontario Complaint: A Practical Guide for Ontario Nurses and Midwives\",\r\n \"description\": \"Facing a College of Nurses of Ontario complaint? This practical guide covers the CNO complaint process step by step, what your written response must include, key deadlines, and when to contact the CNPS.\",\r\n \"publisher\": {\r\n \"@type\": \"Organization\",\r\n \"name\": \"Healthcare Ethics Courses\",\r\n \"url\": \"https:\/\/healthcareethicscourses.com\/can\/\"\r\n },\r\n \"datePublished\": \"2026-05-04\",\r\n \"dateModified\": \"2026-05-04\",\r\n \"articleSection\": \"Complaint and Investigation Response\",\r\n \"inLanguage\": \"en-CA\"\r\n },\r\n {\r\n \"@type\": \"BreadcrumbList\",\r\n \"itemListElement\": [\r\n {\"@type\": \"ListItem\", \"position\": 1, \"name\": \"Home\", \"item\": \"https:\/\/healthcareethicscourses.com\/can\/\"},\r\n {\"@type\": \"ListItem\", \"position\": 2, \"name\": \"Blog\", \"item\": \"https:\/\/healthcareethicscourses.com\/can\/blog\/\"},\r\n {\"@type\": \"ListItem\", \"position\": 3, \"name\": \"How to Respond to a CNO Complaint: Ontario Nurses and Midwives Guide\", \"item\": \"https:\/\/healthcareethicscourses.com\/can\/blog\/how-to-respond-to-a-college-of-nurses-of-ontario-complaint-a-practical-guide-for-ontario-nurses-and-midwives\/\"}\r\n ]\r\n },\r\n {\r\n \"@type\": \"FAQPage\",\r\n \"mainEntity\": [\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"How long do I have to respond to a College of Nurses of Ontario complaint?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The CNO typically provides 30 days to submit a written response to a complaint. The exact deadline will be stated in the notice you receive. Contact the CNPS immediately on receiving the notice \u2014 before drafting any response.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"Do I have to respond to a CNO complaint?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes. Under the Regulated Health Professions Act, 1991 (RHPA) and the Nursing Act, 1991, CNO registrants are required to cooperate with the College's processes. Failure to respond can itself be considered a matter of concern about your professionalism and fitness to practise.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What is the CNPS and should I contact them about a CNO complaint?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The Canadian Nurses Protective Society (CNPS) provides nurses and midwives with medico-legal advice and liability protection in regulatory matters. Contact the CNPS as the first step on receiving a CNO complaint notice \u2014 before taking any other steps, including drafting your response.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What happens after I submit my written response to the CNO?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The CNO's Inquiries, Complaints and Reports Committee (ICRC) reviews your response alongside the complaint and any other information gathered. The ICRC may take no action, issue a written caution, require a Specified Continuing Education or Remediation Program (SCERP), refer the matter to the Discipline Committee, or refer it to the Fitness to Practise Committee.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"Can a CNO complaint affect my employment?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"A CNO complaint does not automatically notify your employer. However, if the CNO imposes an interim order or makes a formal finding, disclosure obligations may arise. Certain findings are published in the CNO's public register. The CNPS can advise on employment implications specific to your circumstances.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What is the ICRC at the CNO?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The Inquiries, Complaints and Reports Committee (ICRC) is the CNO committee responsible for reviewing complaints and reports about nurses and midwives under the RHPA. It reviews available information and determines what action, if any, is required. Most CNO complaints are resolved at the ICRC stage without a formal Discipline Committee hearing.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"Can I see the complaint made against me at the CNO?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes. The CNO provides you with the substance of the complaint so that you have a proper opportunity to respond. You are entitled to understand the specific concerns raised before preparing your written response.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What is a mandatory report to the CNO?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Under the RHPA, certain individuals and organisations \u2014 including employers and facility operators \u2014 are required to make a mandatory report to the CNO in specified circumstances, such as where a nurse has been terminated or resigned in specified circumstances related to professional conduct. Mandatory reports follow a similar pathway to complaints through the ICRC process.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What is a Specified Continuing Education or Remediation Program (SCERP)?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"A SCERP is an outcome the ICRC may impose, requiring you to complete a specific educational or remediation program relevant to the concerns raised. It is not a finding of professional misconduct but is a formal regulatory requirement recorded on your CNO registration.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"Can I contact the complainant after receiving a CNO notice?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"No. You must not contact the complainant directly after receiving a CNO complaint notice. Any communication with the complainant \u2014 directly or through a third party \u2014 may be viewed as an attempt to influence the complaint process and can result in additional regulatory concerns.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What happens if my CNO complaint is referred to the Discipline Committee?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"A Discipline Committee referral results in a formal public hearing before a panel. The hearing considers specific allegations of professional misconduct or incompetence. Outcomes range from reprimand to suspension or revocation of registration. This applies to a minority of CNO complaints and typically follows serious or repeated concerns.\"}\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"Does the CNO publish complaint outcomes?\",\r\n \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Discipline Committee findings are published on the CNO public register and in the College's official communications. ICRC outcomes such as written cautions are recorded on your registration record but are not typically published publicly. 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color: white; }\r\n\r\n@media(max-width: 900px) {\r\n .pricing-section { margin: 40px -28px; padding: 40px 28px 36px; }\r\n .pricing-grid { grid-template-columns: 1fr 1fr; gap: 16px; }\r\n .pricing-card:first-child { grid-column: 1 \/ -1; }\r\n .pricing-price { font-size: 36px; }\r\n}\r\n@media(max-width: 768px) {\r\n .header { padding: 36px 16px 32px; }\r\n .article { padding: 28px 18px; }\r\n h2 { font-size: 21px; }\r\n p { font-size: 16px; }\r\n .card-features li { font-size: 14px; gap: 8px; flex-wrap: wrap; }\r\n .enrol-btn { margin-left: 0; margin-top: 6px; width: 100%; text-align: center; padding: 8px 14px; font-size: 13px; }\r\n .course-card-body { padding: 16px; }\r\n .cta-box { padding: 24px 20px; }\r\n .process-step { flex-direction: column; gap: 8px; }\r\n .step-num { margin-top: 0; }\r\n .intro-box { padding: 16px 18px; }\r\n .premium-guide-card { flex-direction: column; gap: 12px; }\r\n .pgc-icon { width: 40px; height: 40px; }\r\n .clean-cta { padding: 20px 18px; }\r\n .clean-cta-links { width: 100%; }\r\n .clean-cta-btn { width: 100%; text-align: center; }\r\n}\r\n@media(max-width: 600px) {\r\n .pricing-section { margin: 36px -18px; padding: 36px 18px 32px; }\r\n .pricing-grid { grid-template-columns: 1fr; gap: 28px; }\r\n .pricing-card:first-child { grid-column: auto; }\r\n .pricing-price { font-size: 38px; }\r\n .pricing-title { font-size: 24px; }\r\n .pricing-badge { font-size: 9px; padding: 3px 10px; }\r\n}\r\n@media(max-width: 480px) {\r\n h1 { font-size: 22px; }\r\n .subtitle { font-size: 15px; }\r\n .top-alert { flex-direction: column; text-align: center; gap: 8px; }\r\n .category-tag, .province-tag { font-size: 11px; }\r\n .course-card-header h3 { font-size: 17px; }\r\n ul li, ol li { padding: 9px 12px 9px 38px; font-size: 15px; }\r\n}\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<!-- HEADER -->\r\n<div class=\"header\">\r\n <div class=\"header-inner\">\r\n <div style=\"margin-bottom:18px;\">\r\n <span class=\"category-tag\">Complaint & Investigation Response<\/span>\r\n <span class=\"province-tag\">\r\n <svg width=\"14\" height=\"11\" viewBox=\"0 0 900 600\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"vertical-align:middle;margin-right:5px\"><rect width=\"900\" height=\"600\" fill=\"#fff\"\/><rect width=\"225\" height=\"600\" fill=\"#D52B1E\"\/><rect x=\"675\" width=\"225\" height=\"600\" fill=\"#D52B1E\"\/><path d=\"M450 100 l28 80h84l-68 50 26 80-70-50-70 50 26-80-68-50h84z\" fill=\"#D52B1E\"\/><\/svg>Ontario\r\n <\/span>\r\n <\/div>\r\n <h1>How to Respond to a College of Nurses of Ontario Complaint: A Practical Guide for Ontario Nurses and Midwives<\/h1>\r\n <p class=\"subtitle\">The CNO complaint process step by step, what your written response must include, key deadlines, and when to involve the CNPS \u2014 explained clearly for Ontario nurses and midwives<\/p>\r\n <\/div>\r\n<\/div>\r\n\r\n<!-- ALERT BAR -->\r\n<div class=\"top-alert\">\r\n <span class=\"top-alert-text\">Facing a regulatory complaint? Professional ethics courses to support your response<\/span>\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/product\/any-10-online-courses\/\" class=\"top-alert-btn\">See Bulk Offer →<\/a>\r\n<\/div>\r\n\r\n<div class=\"container\">\r\n\r\n <!-- INTRO BOX -->\r\n <div class=\"intro-box\">\r\n <p>Receiving a complaint notice from the College of Nurses of Ontario (CNO) can be an unsettling experience \u2014 particularly when it arrives unexpectedly. How you respond in the days and weeks that follow can significantly influence the outcome of the process. This guide explains the CNO complaint process clearly, what the College expects in your written response, the deadlines you must meet, and when to contact the Canadian Nurses Protective Society (CNPS). This guide does not constitute legal advice. Always consult the CNPS or a regulatory lawyer before submitting any response to the CNO.<\/p>\r\n <\/div>\r\n\r\n <div class=\"article\">\r\n\r\n <h2>Understanding the College of Nurses of Ontario Complaint Process<\/h2>\r\n <p>The College of Nurses of Ontario is the regulatory body for registered nurses (RNs), registered practical nurses (RPNs), and nurse practitioners (NPs) in Ontario. Midwives in Ontario are regulated separately by the College of Midwives of Ontario; however, nurses who also practise as midwives may be subject to CNO oversight in their nursing capacity.<\/p>\r\n <p>Under the <em>Regulated Health Professions Act, 1991<\/em> (RHPA) and the <em>Nursing Act, 1991<\/em>, the CNO has a statutory obligation to investigate complaints about its registrants and determine whether regulatory action is required.<\/p>\r\n <p>Complaints to the CNO can be made by patients, family members, other healthcare professionals, or employers. The CNO may also initiate its own investigation in certain circumstances. In addition, the RHPA creates mandatory reporting obligations \u2014 certain employers and facility operators are legally required to report a nurse to the CNO in specified situations, such as termination in connection with professional conduct concerns. Mandatory reports follow a similar process to complaints.<\/p>\r\n <p>Once a complaint or report is received, the CNO process moves through the following stages:<\/p>\r\n <div class=\"process-steps\">\r\n <div class=\"process-step\">\r\n <div class=\"step-num\">1<\/div>\r\n <div class=\"step-content\"><strong>Notice of complaint issued<\/strong>The CNO notifies you of the complaint and provides you with its substance. You are given an opportunity to submit a written response within the deadline stated in the notice.<\/div>\r\n <\/div>\r\n <div class=\"process-step\">\r\n <div class=\"step-num\">2<\/div>\r\n <div class=\"step-content\"><strong>Written response submitted<\/strong>You submit your written response to the CNO, typically within 30 days. The CNO may also gather additional information, including records from your employer or the clinical setting.<\/div>\r\n <\/div>\r\n <div class=\"process-step\">\r\n <div class=\"step-num\">3<\/div>\r\n <div class=\"step-content\"><strong>ICRC review<\/strong>The CNO's Inquiries, Complaints and Reports Committee (ICRC) reviews the complaint, your response, and any other information gathered. The ICRC determines what action, if any, is appropriate.<\/div>\r\n <\/div>\r\n <div class=\"process-step\">\r\n <div class=\"step-num\">4<\/div>\r\n <div class=\"step-content\"><strong>ICRC decision<\/strong>The ICRC may take no action, issue a caution, require a Specified Continuing Education or Remediation Program (SCERP), refer the matter to the Discipline Committee, or refer it to the Fitness to Practise Committee.<\/div>\r\n <\/div>\r\n <\/div>\r\n <p>The majority of CNO complaints are resolved at the ICRC stage. A professional, factual, and reflective written response is one of the most important contributions you can make to a favourable outcome at this stage.<\/p>\r\n <p>Ontario nurses and midwives seeking information about professional ethics and regulatory requirements can also review the <a href=\"https:\/\/healthcareethicscourses.com\/can\/ethics-professional-development-courses-nurses-midwives-ontario\/\">professional development courses available for Ontario nurses and midwives<\/a> on our provincial landing page.<\/p>\r\n\r\n <!-- COURSE CARD -->\r\n <div class=\"course-card\">\r\n <div class=\"course-card-header\">\r\n <h3>Professional Ethics Courses for Ontario Nurses and Midwives Facing Regulatory Complaints<\/h3>\r\n <p class=\"card-sub\">Online — Immediate Access — Canadian Content<\/p>\r\n <\/div>\r\n <div class=\"course-card-body\">\r\n <span class=\"card-section-label\">Courses for Nurses & Midwives<\/span>\r\n <ul class=\"card-features\">\r\n <li><span class=\"card-marker\"><\/span> Ethics and Ethical Standards for Nurses and Midwives <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/ethics-and-ethical-standards-for-nurses-and-midwives\/\" class=\"enrol-btn\">Enrol Now →<\/a><\/li>\r\n <li><span class=\"card-marker\"><\/span> Professionalism and Professional Standards for Nurses and Midwives <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/professionalism-and-professional-standards-for-nurses-and-midwives\/\" class=\"enrol-btn\">Enrol Now →<\/a><\/li>\r\n <li><span class=\"card-marker\"><\/span> Dealing with a Complaint or Investigation Professionally <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/dealing-with-a-complaint-or-investigation-professionally\/\" class=\"enrol-btn\">Enrol Now →<\/a><\/li>\r\n <li><span class=\"card-marker\"><\/span> Insight for Fitness to Practise <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/insight-for-fitness-to-practise\/\" class=\"enrol-btn\">Enrol Now →<\/a><\/li>\r\n <li><span class=\"card-marker\"><\/span> Reflection for Fitness to Practise <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/reflection-for-fitness-to-practise\/\" class=\"enrol-btn\">Enrol Now →<\/a><\/li>\r\n <\/ul>\r\n <span class=\"card-section-label\">Ontario Nurse Resources<\/span>\r\n <ul class=\"card-features\">\r\n <li><span class=\"card-marker\"><\/span> All Ethics Courses for Ontario Nurses and Midwives <a href=\"https:\/\/healthcareethicscourses.com\/can\/ethics-professional-development-courses-nurses-midwives-ontario\/\" class=\"enrol-btn\">View Page →<\/a><\/li>\r\n <li><span class=\"card-marker\"><\/span> All Canadian Healthcare Ethics Courses <a href=\"https:\/\/healthcareethicscourses.com\/can\/\" class=\"enrol-btn\">Browse All →<\/a><\/li>\r\n <\/ul>\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/dealing-with-a-complaint-or-investigation-professionally\/\" class=\"card-cta\">Enrol in the Complaint Response Course →<\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- PRICING SECTION -->\r\n <div class=\"pricing-section\">\r\n <div class=\"pricing-label\">PRICING<\/div>\r\n <h2 class=\"pricing-title\">Three Ways to Save<\/h2>\r\n <div class=\"pricing-title-bar\"><\/div>\r\n <div class=\"pricing-grid\">\r\n <div class=\"pricing-card\">\r\n <div class=\"pricing-icon pricing-icon--muted\">\r\n <svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#C0392B\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"3\" width=\"18\" height=\"18\" rx=\"3\"\/><path d=\"M9 9h6M9 12h6M9 15h4\"\/><\/svg>\r\n <\/div>\r\n <div class=\"pricing-tier\">Individual Course<\/div>\r\n <div class=\"pricing-price\">CA$99<\/div>\r\n <div class=\"pricing-sub\">Per course<\/div>\r\n <hr class=\"pricing-divider\"\/>\r\n <ul class=\"pricing-features\">\r\n <li><span class=\"pf-check\">✓<\/span> 1 course of your choice<\/li>\r\n <li><span class=\"pf-check\">✓<\/span> Certificate of completion<\/li>\r\n <li><span class=\"pf-check\">✓<\/span> Unlimited assessment retakes<\/li>\r\n <li><span class=\"pf-check\">✓<\/span> Instant access on purchase<\/li>\r\n <\/ul>\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/\" class=\"pricing-btn pricing-btn--outline\">Browse Courses →<\/a>\r\n <\/div>\r\n <div class=\"pricing-card pricing-card--featured\">\r\n <div class=\"pricing-badge\">SAVE 15%<\/div>\r\n <div class=\"pricing-icon pricing-icon--red\">\r\n <svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"2\" y=\"3\" width=\"20\" height=\"14\" rx=\"2\"\/><path d=\"M8 21h8M12 17v4\"\/><\/svg>\r\n <\/div>\r\n <div class=\"pricing-tier pricing-tier--red\">3 or More Courses<\/div>\r\n <div class=\"pricing-price pricing-price--red\">CA$252<\/div>\r\n <div class=\"pricing-was\">CA$297<\/div>\r\n <div class=\"pricing-sub\">was full price for 3 courses<\/div>\r\n <div class=\"pricing-code-row\">Use code <span class=\"pricing-code\">MLT15<\/span> at checkout<\/div>\r\n <hr class=\"pricing-divider\"\/>\r\n <ul class=\"pricing-features\">\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> Any 3 or more courses<\/li>\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> Certificate per course<\/li>\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> 15% off at checkout<\/li>\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> Unlimited retakes<\/li>\r\n <\/ul>\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/\" class=\"pricing-btn pricing-btn--red\">Choose Courses →<\/a>\r\n <div class=\"pricing-saving\">You save CA$45<\/div>\r\n <\/div>\r\n <div class=\"pricing-card pricing-card--featured\">\r\n <div class=\"pricing-badge pricing-badge--dark\">BEST VALUE — 30% OFF<\/div>\r\n <div class=\"pricing-icon pricing-icon--red\">\r\n <svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"2\" y=\"7\" width=\"20\" height=\"14\" rx=\"2\"\/><path d=\"M16 7V5a2 2 0 0 0-2-2h-4a2 2 0 0 0-2 2v2\"\/><\/svg>\r\n <\/div>\r\n <div class=\"pricing-tier pricing-tier--red\">Bundle · 10 Courses<\/div>\r\n <div class=\"pricing-price pricing-price--red\">CA$693<\/div>\r\n <div class=\"pricing-was\">CA$990<\/div>\r\n <div class=\"pricing-sub\">CA$69 per course — was full price for 10 courses<\/div>\r\n <hr class=\"pricing-divider\"\/>\r\n <ul class=\"pricing-features\">\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> Any 10 courses of your choice<\/li>\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> 10 certificates of completion<\/li>\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> Unlimited assessment retakes<\/li>\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> Ideal for investigation \/ remediation<\/li>\r\n <li><span class=\"pf-check pf-check--red\">✓<\/span> Comprehensive ethics portfolio<\/li>\r\n <\/ul>\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/product\/any-10-online-courses\/\" class=\"pricing-btn pricing-btn--red\">Book Bundle Now →<\/a>\r\n <div class=\"pricing-saving\">You save CA$297 vs buying individually<\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <h2>What the CNO Expects in Your Written Response<\/h2>\r\n <p>When the CNO issues a notice of complaint, it provides you with the substance of the complaint \u2014 the specific concerns raised \u2014 so that you have a proper opportunity to respond. Your written response is your account of the events or conduct in question. The ICRC considers your response alongside the complainant's account and any other information gathered in the process.<\/p>\r\n <p>A strong CNO complaint response addresses the following:<\/p>\r\n <ul>\r\n <li><strong>A clear factual account of the clinical interaction or conduct.<\/strong> Set out your recollection of what occurred, supported by reference to your clinical documentation where relevant. Be precise and factual; do not speculate about matters you cannot recall.<\/li>\r\n <li><strong>Reference to and consistency with your clinical records.<\/strong> The CNO will typically gather your clinical notes and documentation as part of its review. Your written account must be consistent with those records. Any inconsistency will undermine your response significantly.<\/li>\r\n <li><strong>The nursing reasoning behind your decisions.<\/strong> The ICRC needs to understand the clinical and professional basis for the care you provided or the decision you made \u2014 not just what you did, but why.<\/li>\r\n <li><strong>Acknowledgement of any shortfalls, where genuine.<\/strong> Where something did not go as well as it could have, acknowledging this in a professional and measured way can demonstrate the insight and reflection that the ICRC values. This should always be discussed with the CNPS before inclusion in your response.<\/li>\r\n <li><strong>Any steps taken since the event.<\/strong> If you have reflected on the matter, completed relevant professional development, or changed your practice in response to the concerns, include this in your response.<\/li>\r\n <li><strong>A professional, measured tone throughout.<\/strong> The CNO is assessing your professionalism and insight, not just the factual account. Avoid language that appears defensive, dismissive, or contemptuous of the complainant's experience.<\/li>\r\n <\/ul>\r\n\r\n <div class=\"callout-box\">\r\n <span class=\"box-label\">Important<\/span>\r\n <p>Do not contact the complainant directly after receiving a CNO complaint notice. Any direct communication with the complainant \u2014 or through a third party \u2014 may be viewed as an attempt to influence the complaint process and can result in additional regulatory concerns being raised. Direct all communication through the CNO process.<\/p>\r\n <\/div>\r\n\r\n <h2>Deadlines and Timeline: What Happens When<\/h2>\r\n <p>Ontario nurses and midwives typically have <strong>30 days<\/strong> from the date of the CNO notice to submit a written response. The exact deadline will be stated in the notice you receive. This timeframe can feel short \u2014 particularly if you need to gather documentation, consult the CNPS, or take legal advice \u2014 which is why it is essential to act immediately.<\/p>\r\n <ul>\r\n <li><strong>Day 1 to 2.<\/strong> You receive the CNO notice of complaint. Contact the CNPS immediately \u2014 before taking any other steps. Do not draft any response, speak to the complainant, or discuss the complaint with colleagues until you have spoken with the CNPS.<\/li>\r\n <li><strong>Day 1 to 14.<\/strong> Gather and secure all relevant clinical documentation \u2014 nursing notes, assessments, care plans, communication records. Do not alter any records under any circumstances.<\/li>\r\n <li><strong>Day 1 to 25.<\/strong> Work with the CNPS or your legal adviser to draft your written response. Allow time for review and revision before the deadline.<\/li>\r\n <li><strong>By Day 30.<\/strong> Submit your written response to the CNO. If you genuinely require more time \u2014 for example, to obtain documentation from a previous employer \u2014 request an extension in writing as early as possible. Do not simply miss the deadline.<\/li>\r\n <li><strong>After submission.<\/strong> The ICRC reviews the matter. You will receive written notification of the ICRC's decision. Timelines vary depending on the complexity of the complaint and the CNO's caseload.<\/li>\r\n <\/ul>\r\n\r\n <h2>Common Response Mistakes That Can Escalate Matters<\/h2>\r\n <p>The following errors are among the most common reasons that CNO complaints result in more serious ICRC outcomes \u2014 including written cautions, SCERPs, or referrals to the Discipline Committee:<\/p>\r\n <ol>\r\n <li><strong>Submitting without CNPS advice.<\/strong> The CNPS provides medico-legal support specifically for nurses and midwives in regulatory proceedings. Submitting a response without their input \u2014 even when the complaint appears minor \u2014 is a significant risk.<\/li>\r\n <li><strong>Responding emotionally or defensively.<\/strong> A response that reads as angry, dismissive of the patient's experience, or critical of the complaint process will negatively affect the ICRC's impression of your professionalism and insight.<\/li>\r\n <li><strong>Failing to address the specific concerns raised.<\/strong> A response that does not engage with the particular issues identified in the notice suggests you have either not taken the matter seriously or are avoiding the substance of the concerns.<\/li>\r\n <li><strong>Inconsistency with clinical records.<\/strong> If your written account differs from your documented clinical records, this creates a significant credibility issue. Review your records carefully before writing your response and ensure consistency throughout.<\/li>\r\n <li><strong>Contacting the complainant.<\/strong> Any direct or indirect contact with the complainant after receiving the CNO notice is a serious error that can introduce additional regulatory concerns independently of the original complaint.<\/li>\r\n <li><strong>No evidence of insight or reflection.<\/strong> Where a clinical error, communication breakdown, or professional lapse has occurred, a response that contains no acknowledgement or reflection misses the opportunity to demonstrate the qualities the ICRC is looking for.<\/li>\r\n <\/ol>\r\n\r\n <h2>When to Involve the CNPS or Professional Liability Provider<\/h2>\r\n <p>The Canadian Nurses Protective Society (CNPS) is the professional liability provider for nurses and nurse practitioners in Canada. If you are a CNPS member, contact them as the first step on receiving any CNO complaint notice or mandatory report notice \u2014 before you take any other action.<\/p>\r\n <p>The CNPS provides the following support in CNO regulatory proceedings:<\/p>\r\n <ul>\r\n <li>Reviewing the complaint and your clinical documentation with you to understand the full picture<\/li>\r\n <li>Advising on the scope and content of your written response before you draft it<\/li>\r\n <li>Reviewing your draft response before submission to the CNO<\/li>\r\n <li>Advising on whether independent legal representation is appropriate in your specific circumstances<\/li>\r\n <li>Supporting you through the ICRC process and any subsequent steps<\/li>\r\n <\/ul>\r\n <p>If you are not a CNPS member, contact your professional liability insurer or a lawyer experienced in CNO regulatory proceedings immediately. The timelines are tight and the consequences of an unguided response can be significant.<\/p>\r\n <p>Midwives regulated by the College of Midwives of Ontario should contact their own professional liability provider \u2014 the CNPS does not cover midwifery practice. Nurses who practise in a dual capacity should seek advice on which regulatory process applies to the specific complaint.<\/p>\r\n\r\n <div class=\"testimonial\">\r\n <p class=\"testimonial-text\">\"Taking the complaint response course before I submitted gave me a clearer understanding of what the College is actually looking for. I felt much more prepared to write a response that was professional and reflective rather than just defensive.\"<\/p>\r\n <p class=\"testimonial-author\">Ontario Nurse, after completing the Complaint Response Course<\/p>\r\n <\/div>\r\n\r\n <h2>After Your Response: What Ontario Nurses and Midwives Can Expect Next<\/h2>\r\n <p>Once your written response is submitted, the ICRC reviews the complaint alongside your response and any other information gathered. The ICRC is a statutory committee under the RHPA; it does not hold public hearings and its proceedings are not adversarial in the way a Discipline Committee hearing is.<\/p>\r\n <p>The possible ICRC outcomes for Ontario nurses and midwives, in order from least to most serious, are as follows:<\/p>\r\n <ul>\r\n <li><strong>No action taken.<\/strong> The ICRC determines there is no basis for action. This is the outcome in a significant proportion of CNO complaints.<\/li>\r\n <li><strong>Written advice.<\/strong> The ICRC provides written guidance on professional practice without any formal finding. This is not a caution and does not constitute a record of professional misconduct.<\/li>\r\n <li><strong>Written caution.<\/strong> A formal written caution is issued and recorded on your CNO registration record. The ICRC may require you to appear before the Committee in person before the caution is issued.<\/li>\r\n <li><strong>Specified Continuing Education or Remediation Program (SCERP).<\/strong> The ICRC requires you to complete a defined educational or remediation program relevant to the concerns raised in the complaint.<\/li>\r\n <li><strong>Referral to the Discipline Committee.<\/strong> In serious cases, the matter is referred for a formal public hearing before a Discipline Committee panel. This applies to a minority of CNO complaints and involves allegations of professional misconduct or incompetence.<\/li>\r\n <li><strong>Referral to the Fitness to Practise Committee.<\/strong> Where health concerns may affect a nurse's ability to practise safely, the ICRC may refer to the Fitness to Practise Committee rather than the Discipline Committee.<\/li>\r\n <\/ul>\r\n <p>You will receive written notification of the ICRC's decision. Both you and the complainant have rights of review in relation to certain ICRC outcomes. The CNPS can advise on whether a particular decision is reviewable and whether pursuing a review is appropriate in your case.<\/p>\r\n\r\n <!-- RED CTA BOX -->\r\n <div class=\"cta-box\">\r\n <h3>Strengthen Your Professional Response with Ethics Training<\/h3>\r\n <p>Professional ethics courses completed during a complaint process demonstrate active engagement and reflection. Our courses cover complaint response, insight, reflection, and professionalism \u2014 Canadian content, available immediately online.<\/p>\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/dealing-with-a-complaint-or-investigation-professionally\/\" class=\"cta-btn\">Enrol in the Complaint Response Course →<\/a>\r\n <\/div>\r\n\r\n <!-- CLEAN CTA -->\r\n <div class=\"clean-cta\">\r\n <div class=\"clean-cta-inner\">\r\n <div class=\"clean-cta-text\">\r\n <p class=\"clean-cta-heading\">Support your response with professional ethics training<\/p>\r\n <p class=\"clean-cta-body\">Courses covering complaint response, professionalism, and ethical standards \u2014 written for Canadian healthcare professionals, online, with immediate access.<\/p>\r\n <\/div>\r\n <div class=\"clean-cta-links\">\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/dealing-with-a-complaint-or-investigation-professionally\/\" class=\"clean-cta-btn\">Dealing with a Complaint Course →<\/a>\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/ethics-professional-development-courses-nurses-midwives-ontario\/\" class=\"clean-cta-secondary\">All Ontario nurse & midwife courses →<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <h2>Key Regulatory Bodies for Ontario Nurses and Midwives<\/h2>\r\n <p>For accurate, up-to-date information on the CNO complaint process, always refer directly to the College's official resources and your professional bodies:<\/p>\r\n <ul>\r\n <li><strong><a href=\"https:\/\/www.cno.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">College of Nurses of Ontario (CNO)<\/a><\/strong> \u2014 The primary regulatory authority for RNs, RPNs, and NPs in Ontario. The CNO website contains detailed information on the complaints and investigations process, the ICRC, and the Discipline Committee.<\/li>\r\n <li><strong><a href=\"https:\/\/www.cnps.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">Canadian Nurses Protective Society (CNPS)<\/a><\/strong> \u2014 Provides medico-legal advice and liability protection for Canadian nurses and nurse practitioners. Contact the CNPS immediately on receiving a CNO complaint notice.<\/li>\r\n <li><strong><a href=\"https:\/\/ccrnr.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">Canadian Council of Registered Nurse Regulators (CCRNR)<\/a><\/strong> \u2014 The national body representing provincial and territorial nursing regulators across Canada.<\/li>\r\n <li><strong><a href=\"https:\/\/www.cna-aiic.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">Canadian Nurses Association (CNA)<\/a><\/strong> \u2014 The national professional association for nurses in Canada, providing resources on professional practice and advocacy.<\/li>\r\n <\/ul>\r\n\r\n <!-- PREMIUM GUIDE CARD -->\r\n <div class=\"premium-guide-card\">\r\n <div class=\"pgc-icon\">\r\n <svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><line x1=\"16\" y1=\"13\" x2=\"8\" y2=\"13\"\/><line x1=\"16\" y1=\"17\" x2=\"8\" y2=\"17\"\/><\/svg>\r\n <\/div>\r\n <div class=\"pgc-content\">\r\n <div class=\"pgc-label\">Read Next — Canadian Nurses<\/div>\r\n <div class=\"pgc-title\">Duty of Candour for Nurses in Canada<\/div>\r\n <p class=\"pgc-desc\">Understanding your duty of candour obligations is directly relevant when navigating a complaint. This guide explains what Canadian nurses are required to disclose, when the duty applies, and how it connects to complaint response and regulatory proceedings.<\/p>\r\n <a href=\"https:\/\/healthcareethicscourses.com\/can\/duty-of-candour-nurses-canada\/\" class=\"pgc-btn\">Read the Guide →<\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- FAQ -->\r\n <h2>Frequently Asked Questions<\/h2>\r\n\r\n <details class=\"faq-item\">\r\n <summary>How long do I have to respond to a College of Nurses of Ontario complaint?<\/summary>\r\n <div class=\"faq-answer\"><p>The CNO typically provides 30 days to submit a written response to a complaint. The exact deadline will be stated in the notice you receive. Contact the CNPS immediately \u2014 they can advise on timing and help you request an extension if genuinely required. Do not simply miss the deadline.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>Do I have to respond to a CNO complaint?<\/summary>\r\n <div class=\"faq-answer\"><p>Yes. Under the Regulated Health Professions Act, 1991 (RHPA) and the Nursing Act, 1991, CNO registrants are required to cooperate with the College's processes. Failure to respond \u2014 or to cooperate with the process \u2014 can itself be considered a matter of concern about your professionalism and fitness to practise.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>What is the CNPS and should I contact them about a CNO complaint?<\/summary>\r\n <div class=\"faq-answer\"><p>The Canadian Nurses Protective Society (CNPS) provides nurses and nurse practitioners with medico-legal advice and liability protection in regulatory proceedings. Contact the CNPS as the first step on receiving a CNO complaint notice \u2014 before taking any other steps, including before drafting your written response.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>What happens after I submit my written response to the CNO?<\/summary>\r\n <div class=\"faq-answer\"><p>The CNO's Inquiries, Complaints and Reports Committee (ICRC) reviews your response alongside the complaint and any other information gathered. The ICRC may take no action, issue written advice, issue a written caution, require a SCERP, refer the matter to the Discipline Committee, or refer it to the Fitness to Practise Committee.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>Can a CNO complaint affect my employment?<\/summary>\r\n <div class=\"faq-answer\"><p>A CNO complaint does not automatically notify your employer at the initial stage. However, if the CNO imposes an interim order or makes a formal finding, disclosure obligations may arise \u2014 and findings at the Discipline Committee level are published on the public register. The CNPS can advise on the employment implications of a complaint in your specific circumstances.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>What is the ICRC at the CNO?<\/summary>\r\n <div class=\"faq-answer\"><p>The Inquiries, Complaints and Reports Committee (ICRC) is the CNO statutory committee responsible for reviewing complaints and reports about nurses and midwives under the RHPA. It reviews the available information and determines what action, if any, is required. Most CNO complaints are resolved at the ICRC stage without proceeding to a formal Discipline Committee hearing.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>Can I see the complaint made against me at the CNO?<\/summary>\r\n <div class=\"faq-answer\"><p>Yes. The CNO provides you with the substance of the complaint so that you have a proper opportunity to respond. You are entitled to understand the specific concerns raised \u2014 including the nature of the alleged conduct or incident \u2014 before preparing your written response.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>What is a mandatory report to the CNO?<\/summary>\r\n <div class=\"faq-answer\"><p>Under the RHPA, certain individuals and organisations \u2014 including employers and facility operators \u2014 are required to make a mandatory report to the CNO in specified circumstances, such as where a nurse has been terminated or resigned in circumstances connected to professional conduct concerns. Mandatory reports follow a similar process to complaints and are reviewed by the ICRC.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>What is a Specified Continuing Education or Remediation Program (SCERP)?<\/summary>\r\n <div class=\"faq-answer\"><p>A SCERP is a formal outcome the ICRC may impose, requiring you to complete a specific educational or remediation program directly relevant to the concerns raised by the complaint. It is not a finding of professional misconduct but is a formal regulatory requirement. Completion of the SCERP is recorded on your CNO registration record.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>Can I contact the complainant after receiving a CNO notice?<\/summary>\r\n <div class=\"faq-answer\"><p>No. You must not contact the complainant directly \u2014 or through a third party \u2014 after receiving a CNO complaint notice. Any such communication may be viewed as an attempt to influence the complaint process and can result in additional regulatory concerns being raised against you independently of the original complaint.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>What happens if my CNO complaint is referred to the Discipline Committee?<\/summary>\r\n <div class=\"faq-answer\"><p>A Discipline Committee referral results in a formal public hearing before a panel that considers specific allegations of professional misconduct or incompetence. Hearings are public and findings are published on the CNO's public register. Outcomes range from reprimand to suspension or revocation of registration. This applies to a minority of CNO complaints. The CNPS or a regulatory lawyer should represent you at any Discipline Committee hearing.<\/p><\/div>\r\n <\/details>\r\n\r\n <details class=\"faq-item\">\r\n <summary>Does the CNO publish complaint outcomes?<\/summary>\r\n <div class=\"faq-answer\"><p>Discipline Committee findings are published on the CNO public register and in the College's official communications. ICRC outcomes such as written cautions are recorded on your registration record but are not typically published publicly. Interim orders, suspensions, and revocations of registration are published on the public register and are publicly searchable.<\/p><\/div>\r\n <\/details>\r\n\r\n <!-- DISCLAIMER -->\r\n <div class=\"callout-box muted\" style=\"margin-top:40px\">\r\n <span class=\"box-label\">Disclaimer<\/span>\r\n <p>This guide is for educational and informational purposes only and does not constitute legal advice. If you are facing a CNO complaint or regulatory investigation in Ontario, seek advice from the CNPS or a lawyer experienced in nursing regulatory proceedings before taking any steps. Regulatory requirements and CNO processes may change; always verify current requirements at <a href=\"https:\/\/www.cno.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">cno.org<\/a>.<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/div>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to Respond to a College of Nurses of Ontario Complaint: A Practical Guide for Ontario Nurses and Midwives Complaint […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"normal-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[34,36],"tags":[],"class_list":["post-27318","post","type-post","status-publish","format-standard","hentry","category-blogs","category-nurses"],"acf":[],"_links":{"self":[{"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/posts\/27318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/comments?post=27318"}],"version-history":[{"count":4,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/posts\/27318\/revisions"}],"predecessor-version":[{"id":27322,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/posts\/27318\/revisions\/27322"}],"wp:attachment":[{"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/media?parent=27318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/categories?post=27318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/tags?post=27318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}