{"id":31731,"date":"2026-07-24T23:56:02","date_gmt":"2026-07-24T23:56:02","guid":{"rendered":"https:\/\/healthcareethicscourses.com\/can\/?page_id=31731"},"modified":"2026-07-25T01:24:26","modified_gmt":"2026-07-25T01:24:26","slug":"what-happens-during-a-pam-investigation","status":"publish","type":"page","link":"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/","title":{"rendered":"What Happens During a PAM Investigation?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31731\" class=\"elementor elementor-31731\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f9f14d e-flex e-con-boxed e-con e-parent\" data-id=\"5f9f14d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97cb77d elementor-widget elementor-widget-html\" data-id=\"97cb77d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<!-- What Happens During a PAM Investigation? | Elementor Custom HTML fragment -->\r\n<!-- body only, Yoast owns head -->\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n<link rel=\"stylesheet\" href=\"https:\/\/fonts.googleapis.com\/css2?family=DM+Sans:wght@400;500;700&family=Playfair+Display:wght@700;800&display=swap\">\r\n<style>\r\n.hec-canart{--navy:#1A2233;--red:#B01F17;--ink:#22303c;--muted:#5a6b78;--line:#e4e8ec;--paper:#fbfcfd;--cream:#f7f2ec;--gold:#b8843e;\r\n  color:var(--ink);background:var(--paper);font-family:\"DM Sans\",system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;\r\n  font-size:17px;line-height:1.72;-webkit-font-smoothing:antialiased;\r\n  box-sizing:border-box;max-width:860px;margin:0 auto;padding:8px 20px 44px;}\r\n.hec-canart *{box-sizing:border-box;}\r\n.hec-canart h1,.hec-canart h2,.hec-canart h3{font-family:\"Playfair Display\",Georgia,serif;color:var(--navy);line-height:1.22;margin:0;}\r\n.hec-canart h1{font-size:clamp(1.9rem,4.3vw,2.6rem);font-weight:800;letter-spacing:-.01em;margin:0 0 14px;}\r\n.hec-canart h2{font-size:1.42rem;font-weight:700;margin:2.15rem 0 .8rem;}\r\n.hec-canart h3{font-size:1.08rem;font-weight:700;margin:1.4rem 0 .5rem;}\r\n.hec-canart p{margin:0 0 1.15rem;}\r\n.hec-canart a{color:var(--red);text-decoration:none;border-bottom:1px solid rgba(176,31,23,.3);}\r\n.hec-canart a:hover{border-bottom-color:var(--red);}\r\n.hec-canart ul{margin:0 0 1.15rem;padding-left:1.2rem;}\r\n.hec-canart li{margin:0 0 .5rem;}\r\n.hec-canart strong{color:var(--navy);}\r\n.hec-canart .crumb{font-size:.8rem;color:var(--muted);margin:0 0 18px;padding-top:18px;}\r\n.hec-canart .crumb a{color:var(--muted);border:none;}\r\n.hec-canart .crumb a:hover{color:var(--red);}\r\n.hec-canart .crumb span{color:var(--line);margin:0 6px;}\r\n.hec-canart .eyebrow{font-size:.76rem;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--red);margin:0 0 10px;}\r\n.hec-canart .meta{display:flex;flex-wrap:wrap;gap:8px 16px;align-items:center;font-size:.82rem;color:var(--muted);\r\n  margin:0 0 22px;padding:0 0 18px;border-bottom:1px solid var(--line);}\r\n.hec-canart .meta b{color:var(--navy);font-weight:700;}\r\n.hec-canart .lede{font-size:1.16rem;line-height:1.62;color:var(--navy);font-weight:500;margin:0 0 1.3rem;}\r\n.hec-canart .callout{background:var(--cream);border-left:4px solid var(--gold);border-radius:0 10px 10px 0;\r\n  padding:16px 20px;margin:0 0 1.7rem;font-size:.97rem;}\r\n.hec-canart .callout p{margin:0;}\r\n.hec-canart .kt{background:var(--navy);color:#eef2f6;border-radius:14px;padding:24px 26px;margin:2.2rem 0;}\r\n.hec-canart .kt h2{color:#fff;margin:0 0 .7rem;font-size:1.24rem;}\r\n.hec-canart .kt ul{margin:0;padding-left:1.15rem;}\r\n.hec-canart .kt li{margin:0 0 .55rem;color:#dfe6ec;}\r\n.hec-canart .kt li::marker{color:var(--gold);}\r\n.hec-canart .courses{margin:2.4rem 0;}\r\n.hec-canart .courses h2{margin-bottom:1rem;}\r\n.hec-canart .cgrid{display:grid;grid-template-columns:1fr 1fr;gap:14px;}\r\n.hec-canart .ccard{display:flex;flex-direction:column;gap:6px;background:#fff;border:1px solid var(--line);\r\n  border-radius:13px;padding:18px 18px 16px;border-bottom:1px solid var(--line);transition:box-shadow .18s,transform .18s,border-color .18s;}\r\n.hec-canart .ccard:hover{box-shadow:0 8px 24px rgba(26,34,51,.09);transform:translateY(-2px);border-color:#d3dae1;}\r\n.hec-canart .ccard .ct{font-family:\"Playfair Display\",Georgia,serif;font-weight:700;font-size:1.02rem;color:var(--navy);line-height:1.28;}\r\n.hec-canart .ccard .cd{font-size:.9rem;color:var(--muted);line-height:1.5;}\r\n.hec-canart .ccard .cgo{font-size:.82rem;font-weight:700;color:var(--red);margin-top:2px;}\r\n.hec-canart .nextset{background:var(--cream);border-radius:14px;padding:22px 24px;margin:2.4rem 0;}\r\n.hec-canart .nextset h2{font-size:1.18rem;margin:0 0 .7rem;}\r\n.hec-canart .nextset a{display:block;font-weight:600;padding:6px 0;border:none;}\r\n.hec-canart .nextset a+a{border-top:1px solid var(--line);}\r\n.hec-canart .faq{margin:2.4rem 0;}\r\n.hec-canart .faq h2{margin-bottom:1rem;}\r\n.hec-canart details{border:1px solid var(--line);border-radius:12px;padding:2px 18px;margin:0 0 10px;background:#fff;}\r\n.hec-canart details[open]{border-color:#d3dae1;box-shadow:0 6px 18px rgba(26,34,51,.06);}\r\n.hec-canart summary{cursor:pointer;font-weight:700;color:var(--navy);padding:15px 0;list-style:none;\r\n  font-family:\"DM Sans\",sans-serif;font-size:1rem;position:relative;padding-right:28px;}\r\n.hec-canart summary::-webkit-details-marker{display:none;}\r\n.hec-canart summary::after{content:\"+\";position:absolute;right:2px;top:12px;font-size:1.4rem;color:var(--red);font-weight:400;line-height:1;}\r\n.hec-canart details[open] summary::after{content:\"\\2212\";}\r\n.hec-canart details p{margin:0 0 14px;font-size:.97rem;color:var(--ink);}\r\n.hec-canart .disc{font-size:.82rem;color:var(--muted);line-height:1.6;background:#fff;border:1px solid var(--line);\r\n  border-radius:12px;padding:16px 20px;margin:2.2rem 0 0;}\r\n@media(max-width:560px){.hec-canart .cgrid{grid-template-columns:1fr;}}\r\n<\/style>\r\n<article class=\"hec-canart\">\r\n<nav class=\"crumb\"><a href=\"https:\/\/healthcareethicscourses.com\/can\/knowledge-support\/\">Knowledge &amp; Support<\/a><span>\/<\/span>Psychologists &mdash; Manitoba<span>\/<\/span>What Happens During a PAM Investigation?<\/nav><p class=\"eyebrow\">Manitoba &middot; Psychological Association of Manitoba<\/p><h1>What Happens During a PAM Investigation?<\/h1><div class=\"meta\"><b>9 min read<\/b><span>Last updated July 15, 2026<\/span><\/div><p class=\"lede\">A PAM investigation is not the same as a hearing, and confusing the two is what makes the process feel worse than it is. The investigation stage belongs to the Complaints Committee, which gathers the facts and then decides whether anything further is needed. Knowing which committee you are dealing with tells you exactly where you stand.<\/p><div class=\"callout\"><p><strong>The key distinction:<\/strong> the Complaints Committee runs the investigation; the Inquiry Committee holds any hearing. An investigator being appointed does not mean you are heading to a hearing &mdash; it means the facts are being tested. Cooperate, produce records consistently with PHIA, and take advice before you respond.<\/p><\/div><h2>When an investigation actually starts<\/h2>\r\n<p>Not every complaint to the Psychological Association of Manitoba becomes an investigation. Under PAM&rsquo;s by-law, the <strong>Complaints Committee<\/strong> may first attempt to resolve a matter informally. It is when informal resolution is not reached to the complainant&rsquo;s satisfaction &mdash; or where the committee considers it appropriate on any referred matter &mdash; that the committee directs an investigation and <strong>appoints an investigator<\/strong>. So the appointment of an investigator is a decision, not an automatic step, and it signals that the committee wants the facts tested rather than dismissed on the papers.<\/p>\r\n\r\n<h2>Two committees, two different jobs<\/h2>\r\n<p>The single most useful thing to understand about the Manitoba process is that two separate committees are involved, and knowing which one you are dealing with tells you where you stand.<\/p>\r\n<h3>The Complaints Committee<\/h3>\r\n<p>This committee owns the investigation stage. It directs the investigation, receives the investigator&rsquo;s report, and then decides what to do &mdash; from taking no further action, through a censure or an agreement with you, to referring the matter on. An investigation does not mean a hearing is coming; it means the committee is gathering what it needs to decide.<\/p>\r\n<h3>The Inquiry Committee<\/h3>\r\n<p>This is the separate, adjudicative body that holds a formal <strong>hearing<\/strong> if the matter is referred to it. A majority of its members must be psychologists, and at least one must be a psychological associate certified for independent practice where one is available. Once a matter is referred, the chair must select a hearing panel within thirty days. You only reach this stage if the Complaints Committee refers you &mdash; and much of how you conduct yourself during the investigation is aimed at making that referral unnecessary.<\/p>\r\n\r\n<h2>What an investigator does &mdash; and what you must provide<\/h2>\r\n<p>The investigator gathers evidence: your clinical records, correspondence, and often a written account from you, and may interview people involved. Your obligation is to cooperate and to produce the records requested. Release them in a way that is consistent with <strong>The Personal Health Information Act (PHIA)<\/strong> and PAM&rsquo;s direction. This is where the quality of your day-to-day record-keeping is exposed. Contemporaneous, legible, complete notes make an investigation shorter and support your account; thin or reconstructed notes do the opposite. Do not create or amend records now to fill gaps &mdash; that is a separate and more serious matter.<\/p>\r\n\r\n<h2>How to conduct yourself during an investigation<\/h2>\r\n<p>Cooperate fully, meet every deadline, and keep your responses factual and referenced to the record. Answer the concern that was actually raised. Take advice from your professional liability insurer and, where the matter is serious, a regulatory lawyer, before you submit anything. Resist the urge to argue the complainant&rsquo;s motives; the committee is assessing your conduct and your insight, not theirs. If, on reflection, part of the concern is fair, say so and set out what you have changed &mdash; measured candour is read as a mark of a safe practitioner, not an admission that decides the case against you.<\/p>\r\n\r\n<h2>What the committee decides after the investigation<\/h2>\r\n<p>With the investigator&rsquo;s report in hand, the Complaints Committee chooses from the same range of options open to it throughout: no further action; accepting a voluntary surrender of registration; a censure by agreement where it has met with you; referral to mediation; an agreement with you providing for steps such as assessing your fitness to practise or completing targeted remediation; or referral of the matter, in whole or in part, to the Inquiry Committee. Except where it has issued a censure, the committee can also refer the conduct to the Inquiry Committee later. Where the investigation uncovers possible criminal activity, PAM may disclose that information to law enforcement.<\/p>\r\n\r\n<h2>If the matter is referred to a hearing<\/h2>\r\n<p>A referral to the Inquiry Committee moves the matter from investigation to adjudication. A panel is selected within thirty days, and a hearing follows at which the case is put and you can respond, usually with legal representation. This is the point at which the most serious outcomes &mdash; conditions on your registration, suspension or cancellation &mdash; become possible. A member whose registration is cancelled or suspended may appeal to a judge of the <strong>Court of King&rsquo;s Bench<\/strong> within one month, with notice served on PAM&rsquo;s council within seven days of filing. Most matters never reach this stage; the way to keep yours from doing so is to engage seriously with the investigation while it is still with the Complaints Committee.<\/p><section class=\"kt\"><h2>Key takeaways<\/h2><ul><li>An investigation begins only when the Complaints Committee directs it and appoints an investigator &mdash; it is a decision, not an automatic step.<\/li><li>The Complaints Committee owns the investigation; the Inquiry Committee is the separate body that holds a formal hearing if the matter is referred.<\/li><li>You must cooperate and produce the records requested, releasing them consistently with PHIA &mdash; but never create or amend records now.<\/li><li>Contemporaneous, complete notes shorten an investigation and support your account; reconstructed notes do the opposite.<\/li><li>After the investigation the committee may take no action, agree remediation with you, or refer the matter to the Inquiry Committee.<\/li><li>If referred, a hearing panel is selected within thirty days; a cancellation or suspension can be appealed to the Court of King&rsquo;s Bench within one month.<\/li><\/ul><\/section><section class=\"courses\"><h2>Related courses<\/h2><div class=\"cgrid\"><a class=\"ccard\" href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/dealing-with-a-complaint-or-investigation-professionally\/\"><span class=\"ct\">Dealing With a Complaint or Investigation Professionally<\/span><span class=\"cd\">Engaging with a PAM investigator professionally and without defensiveness.<\/span><span class=\"cgo\">View course &rarr;<\/span><\/a><a class=\"ccard\" href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/documentation-for-healthcare-professionals\/\"><span class=\"ct\">Documentation for Healthcare Professionals<\/span><span class=\"cd\">The records an investigator will request &mdash; and how they should read.<\/span><span class=\"cgo\">View course &rarr;<\/span><\/a><a class=\"ccard\" href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/probity-and-honesty-for-healthcare-professionals\/\"><span class=\"ct\">Probity and Honesty for Healthcare Professionals<\/span><span class=\"cd\">Candour and honesty carry weight the moment an investigator is appointed.<\/span><span class=\"cgo\">View course &rarr;<\/span><\/a><a class=\"ccard\" href=\"https:\/\/healthcareethicscourses.com\/can\/courses\/professionalism-and-professional-standards-for-psychologists\/\"><span class=\"ct\">Professionalism and Professional Standards for Psychologists<\/span><span class=\"cd\">The professional standards the Complaints and Inquiry Committees apply.<\/span><span class=\"cgo\">View course &rarr;<\/span><\/a><\/div><\/section><section class=\"nextset\"><h2>Continue reading<\/h2><a href=\"https:\/\/healthcareethicscourses.com\/can\/how-to-respond-to-a-pam-complaint\">How to respond to a PAM complaint &rarr;<\/a><a href=\"https:\/\/healthcareethicscourses.com\/can\/remediation-and-reflection-for-manitoba-psychologists\">Remediation and reflection for Manitoba psychologists &rarr;<\/a><\/section><section class=\"faq\"><h2>Frequently asked questions<\/h2><details><summary>Does a complaint automatically become an investigation?<\/summary><p>No. The Complaints Committee may first try to resolve a matter informally. It directs an investigation and appoints an investigator only where informal resolution is not reached to the complainant's satisfaction, or where it otherwise considers an investigation appropriate.<\/p><\/details><details><summary>What is the difference between the Complaints Committee and the Inquiry Committee?<\/summary><p>The Complaints Committee directs and receives the investigation and decides what happens next. The Inquiry Committee is a separate body that holds a formal hearing only if the matter is referred to it. An investigation does not mean a hearing is coming.<\/p><\/details><details><summary>Do I have to hand over my client records?<\/summary><p>Yes. You are obliged to cooperate with the investigation and produce the records requested, released in a way consistent with The Personal Health Information Act (PHIA) and PAM's direction. Do not create or amend records to fill gaps &mdash; that is a separate and more serious matter.<\/p><\/details><details><summary>Should I have a lawyer during a PAM investigation?<\/summary><p>Contact your professional liability insurer as soon as an investigation is opened; most policies include assistance with regulatory matters. For anything serious, take advice from a lawyer experienced with health-profession regulation before submitting your account.<\/p><\/details><details><summary>What can happen at the end of an investigation?<\/summary><p>The Complaints Committee may take no further action, accept a voluntary surrender of registration, issue a censure by agreement, refer the matter to mediation, agree remediation steps with you, or refer the matter to the Inquiry Committee for a hearing.<\/p><\/details><details><summary>Can I appeal a suspension or cancellation of my registration?<\/summary><p>Yes. A member whose registration is cancelled or suspended may appeal to a judge of the Court of King's Bench within one month of the decision, with notice of the appeal served on PAM's council secretary within seven days of filing.<\/p><\/details><\/section><p class=\"disc\">This guide concerns the Psychological Association of Manitoba (PAM) and is general information about regulatory process in Manitoba, not legal advice. Every complaint turns on its own facts. For advice on your situation, contact your professional liability insurer and a lawyer experienced with PAM and health-profession regulation before you respond. Last updated July 15, 2026.<\/p><\/article>\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@graph\": [\r\n    {\r\n      \"@type\": \"Article\",\r\n      \"headline\": \"What Happens During a PAM Investigation?\",\r\n      \"description\": \"What happens during a Psychological Association of Manitoba (PAM) investigation: when an investigator is appointed, the Complaints and Inquiry Committees, your record obligations under PHIA, and referral to a hearing.\",\r\n      \"inLanguage\": \"en-CA\",\r\n      \"datePublished\": \"2026-07-15\",\r\n      \"dateModified\": \"2026-07-15\",\r\n      \"author\": {\r\n        \"@type\": \"Person\",\r\n        \"name\": \"Dr Shehzad Iqbal\"\r\n      },\r\n      \"publisher\": {\r\n        \"@type\": \"Organization\",\r\n        \"name\": \"Healthcare Ethics Courses\",\r\n        \"url\": \"https:\/\/healthcareethicscourses.com\/can\/\"\r\n      },\r\n      \"mainEntityOfPage\": \"https:\/\/healthcareethicscourses.com\/can\/knowledge-support\/psychologists\/manitoba\/investigation\/\",\r\n      \"url\": \"https:\/\/healthcareethicscourses.com\/can\/knowledge-support\/psychologists\/manitoba\/investigation\/\",\r\n      \"about\": \"Responding to the Psychological Association of Manitoba (PAM) as a registered psychologist\"\r\n    },\r\n    {\r\n      \"@type\": \"BreadcrumbList\",\r\n      \"itemListElement\": [\r\n        {\r\n          \"@type\": \"ListItem\",\r\n          \"position\": 1,\r\n          \"name\": \"Knowledge & Support\",\r\n          \"item\": \"https:\/\/healthcareethicscourses.com\/can\/knowledge-support\/\"\r\n        },\r\n        {\r\n          \"@type\": \"ListItem\",\r\n          \"position\": 2,\r\n          \"name\": \"Psychologists \u2014 Manitoba\",\r\n          \"item\": \"https:\/\/healthcareethicscourses.com\/can\/knowledge-support\/\"\r\n        },\r\n        {\r\n          \"@type\": \"ListItem\",\r\n          \"position\": 3,\r\n          \"name\": \"What Happens During a PAM Investigation?\",\r\n          \"item\": \"https:\/\/healthcareethicscourses.com\/can\/knowledge-support\/psychologists\/manitoba\/investigation\/\"\r\n        }\r\n      ]\r\n    },\r\n    {\r\n      \"@type\": \"FAQPage\",\r\n      \"mainEntity\": [\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Does a complaint automatically become an investigation?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"No. The Complaints Committee may first try to resolve a matter informally. It directs an investigation and appoints an investigator only where informal resolution is not reached to the complainant's satisfaction, or where it otherwise considers an investigation appropriate.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"What is the difference between the Complaints Committee and the Inquiry Committee?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"The Complaints Committee directs and receives the investigation and decides what happens next. The Inquiry Committee is a separate body that holds a formal hearing only if the matter is referred to it. An investigation does not mean a hearing is coming.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Do I have to hand over my client records?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Yes. You are obliged to cooperate with the investigation and produce the records requested, released in a way consistent with The Personal Health Information Act (PHIA) and PAM's direction. Do not create or amend records to fill gaps &mdash; that is a separate and more serious matter.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Should I have a lawyer during a PAM investigation?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Contact your professional liability insurer as soon as an investigation is opened; most policies include assistance with regulatory matters. For anything serious, take advice from a lawyer experienced with health-profession regulation before submitting your account.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"What can happen at the end of an investigation?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"The Complaints Committee may take no further action, accept a voluntary surrender of registration, issue a censure by agreement, refer the matter to mediation, agree remediation steps with you, or refer the matter to the Inquiry Committee for a hearing.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Can I appeal a suspension or cancellation of my registration?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Yes. A member whose registration is cancelled or suspended may appeal to a judge of the Court of King's Bench within one month of the decision, with notice of the appeal served on PAM's council secretary within seven days of filing.\"\r\n          }\r\n        }\r\n      ]\r\n    }\r\n  ]\r\n}\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Knowledge &amp; Support\/Psychologists \u2014 Manitoba\/What Happens During a PAM Investigation? Manitoba \u00b7 Psychological Association of Manitoba What Happens During a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-31731","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Happens During a PAM Investigation? Manitoba<\/title>\n<meta name=\"description\" content=\"Inside a PAM investigation in Manitoba: when an investigator is appointed, how the Complaints and Inquiry Committees differ, and your PHIA record duties.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Happens During a PAM Investigation? Manitoba\" \/>\n<meta property=\"og:description\" content=\"Inside a PAM investigation in Manitoba: when an investigator is appointed, how the Complaints and Inquiry Committees differ, and your PHIA record duties.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/\" \/>\n<meta property=\"og:site_name\" content=\"Canada Healthcare Courses\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-25T01:24:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/what-happens-during-a-pam-investigation\\\/\",\"url\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/what-happens-during-a-pam-investigation\\\/\",\"name\":\"What Happens During a PAM Investigation? Manitoba\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/#website\"},\"datePublished\":\"2026-07-24T23:56:02+00:00\",\"dateModified\":\"2026-07-25T01:24:26+00:00\",\"description\":\"Inside a PAM investigation in Manitoba: when an investigator is appointed, how the Complaints and Inquiry Committees differ, and your PHIA record duties.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/what-happens-during-a-pam-investigation\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/what-happens-during-a-pam-investigation\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/what-happens-during-a-pam-investigation\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What Happens During a PAM Investigation?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/#website\",\"url\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/\",\"name\":\"Canada Healthcare Courses\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/#organization\",\"name\":\"Canada Healthcare Courses\",\"url\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/site-logo.svg\",\"contentUrl\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/site-logo.svg\",\"width\":111,\"height\":115,\"caption\":\"Canada Healthcare Courses\"},\"image\":{\"@id\":\"https:\\\/\\\/healthcareethicscourses.com\\\/can\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What Happens During a PAM Investigation? Manitoba","description":"Inside a PAM investigation in Manitoba: when an investigator is appointed, how the Complaints and Inquiry Committees differ, and your PHIA record duties.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/","og_locale":"en_US","og_type":"article","og_title":"What Happens During a PAM Investigation? Manitoba","og_description":"Inside a PAM investigation in Manitoba: when an investigator is appointed, how the Complaints and Inquiry Committees differ, and your PHIA record duties.","og_url":"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/","og_site_name":"Canada Healthcare Courses","article_modified_time":"2026-07-25T01:24:26+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/","url":"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/","name":"What Happens During a PAM Investigation? Manitoba","isPartOf":{"@id":"https:\/\/healthcareethicscourses.com\/can\/#website"},"datePublished":"2026-07-24T23:56:02+00:00","dateModified":"2026-07-25T01:24:26+00:00","description":"Inside a PAM investigation in Manitoba: when an investigator is appointed, how the Complaints and Inquiry Committees differ, and your PHIA record duties.","breadcrumb":{"@id":"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/healthcareethicscourses.com\/can\/what-happens-during-a-pam-investigation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/healthcareethicscourses.com\/can\/"},{"@type":"ListItem","position":2,"name":"What Happens During a PAM Investigation?"}]},{"@type":"WebSite","@id":"https:\/\/healthcareethicscourses.com\/can\/#website","url":"https:\/\/healthcareethicscourses.com\/can\/","name":"Canada Healthcare Courses","description":"","publisher":{"@id":"https:\/\/healthcareethicscourses.com\/can\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/healthcareethicscourses.com\/can\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/healthcareethicscourses.com\/can\/#organization","name":"Canada Healthcare Courses","url":"https:\/\/healthcareethicscourses.com\/can\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/healthcareethicscourses.com\/can\/#\/schema\/logo\/image\/","url":"https:\/\/healthcareethicscourses.com\/can\/wp-content\/uploads\/2024\/09\/site-logo.svg","contentUrl":"https:\/\/healthcareethicscourses.com\/can\/wp-content\/uploads\/2024\/09\/site-logo.svg","width":111,"height":115,"caption":"Canada Healthcare Courses"},"image":{"@id":"https:\/\/healthcareethicscourses.com\/can\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/pages\/31731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/comments?post=31731"}],"version-history":[{"count":5,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/pages\/31731\/revisions"}],"predecessor-version":[{"id":31881,"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/pages\/31731\/revisions\/31881"}],"wp:attachment":[{"href":"https:\/\/healthcareethicscourses.com\/can\/wp-json\/wp\/v2\/media?parent=31731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}