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Professionalism for Healthcare Professionals

Course Description

Professionalism for Healthcare Professionals is a comprehensive CPD course for doctors, dentists, nurses, midwives, pharmacists, psychologists, counsellors, chiropractors, osteopaths, and other regulated practitioners. It explores the shared values, behaviours, and standards that define professionalism across Canadian healthcare.

The course covers honesty, integrity, accountability, competence, reflection, boundaries, teamwork, cultural safety, and communication. Drawing on national frameworks such as the Medical Council of Canada (MCC) standards, the Canadian Nurses Association (CNA) Code of Ethics, the National Association of Pharmacy Regulatory Authorities (NAPRA) model standards, and equivalent professional codes, it unites the principles expected across all regulated professions.

This course is particularly valuable for professionals facing regulatory inquiries, disciplinary processes, or fitness to practise reviews. It provides tools to strengthen professional judgement, demonstrate insight, and uphold trust within Canada’s diverse and publicly accountable healthcare system.

Course Content

Course Objectives
Course Objectives
Section 1: Introduction
1.1 Why Professionalism Matters in Canadian Healthcare
1.3 Professionalism as the Foundation of Trust
1.4 Reflective Quiz
Section 2: Core Attributes of Professionalism
2.1 Honesty, Integrity, and Transparency
2.2 Accountability and Responsibility
2.3 Competence and Lifelong Learning (CPD)
2.4 Respect, Compassion, and Cultural Safety
2.5 Professional Boundaries and Confidentiality
2.6 Reflective Quiz
Section 3: Professionalism in Practice
3.1 Communication and Shared Decision-Making
3.2 Teamwork and Interprofessional Collaboration
3.3 Leadership and Role-Modelling
3.4 Digital Professionalism and Social Media Use
3.5 Reflective Quiz
4.1 System Pressures: Workload, Burnout, and Resource Constraints
Section 4: Challenges to Professionalism
4.2 Managing Conflicts of Interest
4.3 Responding to Errors and Duty of Candour
4.4 Maintaining Professionalism in Difficult Interactions
4.5 Reflective Quiz
5.1 Common Breaches Across Healthcare Professions
Section 5: Breaches of Professional Standards and Consequences
5.2 How Concerns Are Raised and Investigated by Regulators
5.3 Possible Outcomes of Investigations
5.4 The Impact of Breaches
5.5 Reflective Quiz
6.1 Self-Awareness as the Foundation of Professionalism
Section 6: Reflection, Insight, and Remediation in Professional Practice
6.2 Reflective Practice as Expected by Canadian Regulators
6.3 Demonstrating Insight When Standards Are Questioned
6.6 Reflective Quiz
Conclusion and Key Takeaways
Post-Course Assessment
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