Course Content
Course Objectives
Course Objectives
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Section 1: Introduction
1.1 The Meaning of Professionalism in Canadian Medicine
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1.2 Why Professionalism Matters for Patient Trust, Teamwork, and Public Confidence
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1.3 Oversight of Professional Standards by the MCC and MRAs
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1.4 Reflective Quiz
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Section 2: Core Attributes of Professionalism
2.1 Integrity and Honesty as the Foundation of Professional Identity
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2.2 Respect, Compassion, and Treating Patients with Dignity
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2.3 Accountability to Patients, Colleagues, Regulators, and Society
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2.4 Altruism and Service: Prioritising Patient Interests Above Personal Gain
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2.5 Professional Appearance, Communication, and Conduct in All Settings
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2.6 Reflective Quiz
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Section 3: Professional Standards in Canadian Medical Practice
3.1 Expectations for Clear and Respectful Communication with Patients and Colleagues
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3.2 Maintaining Competence and Engaging in Lifelong Learning
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3.3 Confidentiality and Appropriate Use of Patient Information
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3.4 Digital Professionalism: Responsible Use of Email, Electronic Records, and Social Media
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3.5 Professionalism Beyond Clinical Care: Leadership, Teaching, and Research Responsibilities
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3.6 Reflective Quiz
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Section 4: Professional Boundaries and Relationships
4.1 Understanding the Doctor–Patient Power Imbalance
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4.2 Avoiding Dual Relationships: Financial, Social, or Sexual
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4.3 Maintaining Professional Relationships with Colleagues and Staff
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4.4 Boundaries in Digital Interactions and Telemedicine
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4.5 Cultural Sensitivity and Professionalism in a Diverse Canadian Healthcare System
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4.6 Reflective Quiz
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Section 5: Breaches of Professional Standards
5.1 Examples of Breaches
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5.2 How Concerns are Reported and Investigated by MRAs
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5.3 Possible Outcomes of Investigations
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5.4 The Wider Impact of Unprofessional Behaviour
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5.5 Reflective Quiz
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Section 6: Reflection, Insight, and Remediation
6.1 Self-Awareness as the Foundation of Professionalism
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6.2 Reflective Practice as Required by Canadian Regulators
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6.3 Demonstrating Insight When Professional Standards Are Questioned
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6.4 Remediation Options: CPD, Supervision, Mentorship, Counselling, or Practice Changes
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6.5 Rebuilding Trust Through Accountability and Growth
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6.6 Reflective Quiz
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Section 7: Conclusion and Key Takeaways
Conclusion and Key Takeaways
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Post Course Assessment
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