Professional Boundaries Course
Course Description
Professional Boundaries for Healthcare Professionals in Canada is a comprehensive course designed for doctors, nurses, midwives, pharmacists, dentists, and allied health professionals who want to strengthen safe, ethical, and professional practice.
It covers the expectations set by Canadian regulators, including the Canadian Nurses Association (CNA) Code of Ethics, National Association of Pharmacy Regulatory Authorities (NAPRA) Standards, Royal College of Dental Surgeons of Ontario (RCDSO), College of Physicians and Surgeons in each province, and other professional colleges.
The course explores physical, emotional, social, financial, and digital boundaries; strategies for recognising and preventing boundary crossings; the serious consequences of boundary violations; and the role of reflection, insight, and remediation in professional growth. It is particularly valuable for professionals seeking CPD, or those involved in a College investigation, remediation programme, or fitness to practise process.
Course Content
Course Objectives
Course Objectives
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Section 1: Introduction to Professional Boundaries
1.1 Defining Professional Boundaries
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1.2 Why Boundaries Matter in Healthcare Practice
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1.3 The Power Imbalance in Healthcare Relationships
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1.4 Boundaries Across Contexts
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1.5 Reflective Quiz
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Section 2: Principles of Professional Boundaries
2.1 Respect: The Foundation of Boundaries
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2.2 Trust: The Core of the Therapeutic Relationship
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2.3 Integrity: Upholding Professional Values
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2.4 Professionalism and Accountability
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2.5 Reflection and Self-Awareness
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2.6 Principles in Everyday Practice
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2.7 Reflective Quiz
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Section 3: Types of Boundaries in Healthcare Practice
3.1 Physical Boundaries
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3.2 Emotional and Psychological Boundaries
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3.3 Social and Relational Boundaries
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3.4 Financial and Conflict of Interest Boundaries
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3.5 Digital and Online Boundaries
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3.6 Boundaries with Colleagues
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Section 4: Recognising and Preventing Boundary Crossings
4.1 Early Warning Signs
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4.2 Common Risk Scenarios
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4.3 Strategies for Prevention
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4.4 Role of Professional Standards and Codes
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4.5 Reflection as a Protective Tool
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4.6 Reflective Quiz
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Section 5: Boundary Violations and Their Consequences
5.1 What Constitutes a Boundary Violation?
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5.2 Impact on Patients
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5.3 Impact on Professionals
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5.4 Impact on Public Trust
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5.5 Regulatory Responses
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5.6 Preventing Escalation
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5.7 Reflective Quiz
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Section 6: Maintaining Healthy Boundaries in Practice
6.1 Self-Awareness as the Foundation of Boundaries
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6.2 Supervision, Mentorship, and Peer Support
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6.3 Communication Skills for Boundary Management
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6.4 Organisational and Policy Safeguards
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6.5 Resilience and Self-Care as Protective Factors
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6.6 Continuous Learning and Reflection
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6.7 Reflective Quiz
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Section 7: Case Studies and Scenarios
7.1 Case Study: The Grateful Patient
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7.2 Case Study: Social Media Contact
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7.3 Case Study: Dual Relationships
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7.4 Case Study: Emotional Over-Involvement
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7.5 Case Study: Special Requests
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7.6 Using Case Studies for Reflection
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7.7 Reflective Quiz
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Section 8: Reflection, Insight, and Remediation
8.1 The Role of Reflection in Boundary Management
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8.2 Developing Insight: Going Beyond Reflection
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8.3 Remediation in Practice: Repairing and Restoring
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8.4 Reflection, Insight, and Remediation as a Cycle
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