Ethics and Ethical Standards for Pharmacists
Course Description
Ethics and Ethical Standards for Pharmacists in Canada is a comprehensive course for pharmacists who want to strengthen integrity, ethical reasoning, and accountability in their practice. It covers the National Association of Pharmacy Regulatory Authorities (NAPRA) Model Standards of Practice, the ethical guidance of provincial/territorial pharmacy regulators, and the application of core ethical principles in daily pharmacy work.
The course explores autonomy, beneficence, non-maleficence, justice, confidentiality, conflicts of interest, and professional boundaries. It is especially valuable for pharmacists facing a College inquiry, disciplinary process, or fitness to practise review. Participants will learn practical strategies for reflection, insight, and remediation to protect patients, maintain registration, and uphold public trust.
Course Content
Course Objectives
Course Objectives
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Section 1: Introduction
1.1 Why Ethics Matters in Canadian Pharmacy Practice
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1.2 The Regulatory Framework: NAPRA and Provincial/Territorial Pharmacy Colleges
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1.3 Ethics as the Foundation of Trust in Medicines and Patient Care
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1.4 Reflective Quiz
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Section 2: Core Ethical Principles in Canadian Pharmacy Practice
2.1 Autonomy: Respecting Patient Rights and Informed Choice
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2.2 Beneficence: Acting in the Patient’s Best Interests
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2.3 Non-Maleficence: The Duty to “Do No Harm”
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2.4 Justice: Fairness, Equity, and Cultural Safety
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2.5 Reflective Quiz
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Section 3: Ethical Standards Expected of Pharmacists
3.1 Honesty, Transparency, and Integrity in Dispensing and Advice
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3.2 Confidentiality and Patient Health Information
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3.3 Maintaining Competence and Safe Practice
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3.4 Managing Conflicts of Interest in Pharmacy
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3.5 Professional Boundaries in the Pharmacist–Patient Relationship
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3.6 Reflective Quiz
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Section 4: Ethics in Pharmacy Decision-Making
4.1 Informed Consent and Shared Decision-Making in Pharmacy Practice
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4.2 Truth-Telling and Disclosure of Dispensing Errors
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4.3 Ethical Challenges in Medication Supply, Shortages, and Overtreatment
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4.4 Ethical Issues in Access to Medicines and Public Health Responsibilities
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4.5 Reflective Quiz
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Section 5: Breaches of Ethical Standards and Consequences
5.1 Common Breaches in Pharmacy Practice
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5.2 How Concerns Are Reported and Investigated by Pharmacy Regulators
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5.3 Possible Outcomes of Investigations
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5.4 Impact of Ethical Breaches
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5.5 Reflective Quiz
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Section 6: Reflection, Insight, and Remediation
6.1 Self-Awareness as the Basis of Ethical Growth
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6.2 Reflective Practice as Required by Pharmacy Regulators
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6.3 Demonstrating Insight When Standards Are Questioned
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6.4 Remediation Options: CPD, Mentorship, Counselling, or Practice Changes
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6.5 How Reflection and Remediation Protect the Public and Support Growth
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6.6 Reflective Quiz
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Section 7: Conclusion and Key Takeaways
Conclusion and Key Takeaways
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Post-Course Assessment
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